MainStay Suites Fargo - I-94 Medical Center

Generally we like staying at...

Liked: Location and size of room
Disliked: Dishes were dirty greasy. Shower curtain was very dirty. Bed was uncomfortable and air conditioner blew on bed. Flooring uneven. Breakfast was not kept up on (refilling items).

Understaffed and dirty.

Liked: Staff was friendly. (Understaffed)
Disliked: 1st room that was assigned to us. We opened the door & walked 3 steps in & the smell of something disgusting overtook your breath away. Went back down to the front lobby. I spoke to the young lady who checked us in. We advised her that the room was disgusting. At the time, they did not have another room.Available, so we went to the mall. Half an hour or so goes, and I receive a phone call, and a different room is ready. We eventually get back to the hotel. Got a new room assigned. This room was very spacious. The wife did notice there were boogers smeared all over the headboards. We will not be staying back at this location.

Good

Liked: Breakfast was good Location was good
Disliked: No conditioner in the bathroom,Sofa bed was in despair

Exceptional

Liked: Very clean and staff are great

Good

I will definitely be staying...

Liked: I really loved that it was like a little small apartment, especially with a special needs family and having a child on autism & type 1 diabetic having the 1 bedroom helped a lot. His own space and having a kitchen as well to make food.
Disliked: The only downfall was how uncomfortable the sofa bed was but that wasn’t really a deal breaker. Also just a typical breakfast. Overall everything was great! The staff was friendly. Easy check in and check out. & the deposit was fairly affordable and cheap!

Exceptional

Very good

Passable

Disliked: They kept charging my card for random things had to go down and talk to them and get it sorted out. Than the next day it happened again. They said it's because they have new staff. So just waiting on the refund.