MainStay Suites Dubuque at Hwy 20 Guest Reviews
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Blauvelt Wed, 11 June 2025
Bad
Liked: Booking listed it as having a pool, which it doesn't . No cups in room for coffee, no filter for the coffee maker.Pillows gave no support, cheap junk. BREAKFAST no meat, for 200 dollars it should have sausage and bacon. Gravy was dried up so you could barely get it on biscut.
Disliked: Everything listed under what I liked.
Pamela Tue, 3 June 2025
Passable
Liked: The girl in the morning was rude to my partner in the lobby
Disliked: see above
Carl Mon, 26 May 2025
Mainstay should be renamed Stay...
Liked: Location
Disliked: Dirty, run down property. First room we got had big blood stains in refrigerator and another in freezer. Second room had food and gallon jugs of beverages left on window sills behind drapes and tv not working. Third room we finally stayed in we later realized had a furnace in closet that would not kick in and kept cycling on and off every 30 seconds trying to start. I pulled disconnect and shut it down so we could sleep, but had no heat all night. Shower had hardly any water come out of head and wasn’t very warm. Breakfast had no meat of any kind. Just an overall nasty place to stay.
Knighton Thu, 15 May 2025
Will return
Liked: It was quiet and clean and close to where we we’re going
Disliked: The breakfast
Jacob Tue, 13 May 2025
Please stay away the price...
Liked: Horrible owner beware
Disliked: Unprofessional dirty and mismanaged
Tw Mon, 17 March 2025
It was good. Problems with...
Liked: Neat and clean
Disliked: Lobby doors not automatic open
Edward Tue, 11 February 2025
We will NOT be staying...
Liked: It was easy to get to.
Disliked: The old refrigerator made noises all night. The TV looked like it could fall off the hinges at anytime; very unstable. The bed was hard and had plastic sheets; NOT comfortable at all. Both staff members we dealt with were very hard to understand their India accents and would not speak up for us to hear. They were NOT cooperative regarding our bill. After mentioning we would call the police, we finally got an invoice printed, but the amount showed $0. We paid ahead of time for the room; it did not show on the invoice. We won't be booking with outside booking companies because it is impossible to know if the staff are Americans or foreigners. This was the 2nd time we booked through a booking co and feel we were over charged on our room.
Sara Mon, 10 February 2025
It was ok for a...
Liked: Space of the room
Disliked: Kitchen area was dirty. Old appliances. No coffee during breakfast . They wouldn’t provide a receipt
Lemay Tue, 28 January 2025
Very poor
Disliked: It is not clean kept up property.
Alan Sun, 17 November 2024
Great value for money.
Liked: Great value for money.