MainStay Suites Denham Springs - Baton Rouge East

The staff here are the...

Passable

Liked: Love having a kitchenette
Disliked: Need way more pillows on king beds

Disappointing

Disliked: The bathroom had mold around the bathtub faucet and toilet

Exceptional

Liked: Everything. The bed was comfortable and clean. The bathroom was clean.
Disliked: Breakfast options and the acceptance of animals when some guests have an allergy to animal hair.

My stay was comfortable and...

Liked: Greta customer service, friendly staff.
Disliked: No complaint

Big suite and very clean

Will definitely book here on...

Liked: The room was nice and spacious. Although I didn’t use the stovetop, it’s always nice to have just in case.

Bait and switch

Liked: Location
Disliked: First, this hotel is an extended stay hotel and this is not provided on booking.com website. This means room is not restocked with fresh towels every day. Asked housekeeper for fresh towels and was left at the front desk for me to pickup. Not cleaned until you leave, if your stay is only a couple of days. After paying online for room one week before arrival. My card was charged again after giving the clerk my card for incidentals. Coffee maker was inoperable and the clerk wasn’t sure if I was entitled to one in my room. Just a low budget motel 6 type feeling and amenities. If I wanted to stay at motel 6 I would have purchased a room there. I do not recommend this establishment if you want yourself and your family to have a comfortable stay there.

Superb