MainStay Suites Dallas Northwest - Irving

Passable

Liked: Very quiet
Disliked: Go sick from breakfast

Very good

Liked: We really liked location, the room was fairly clean, and just a great stay in general.
Disliked: Everything was decent

Exceptional

Exceptional

Disappointing

Liked: The location was easy to find off the freeway and plenty of parking
Disliked: There was rarely an employee behind the counter to check in, or ask any questions, or pay for the snacks they sold. In order to get their attention, you had to yell to the back room, and sometimes somebody would come out. At one point, I saw six people waiting to check in the lobby, and there was nobody behind the counter. They only clean the rooms on Mondays and Fridays, and the cleaning staff did not speak or understand a word of English. The same breakfast every morning, the eggs were at best warm and was loaded with salt, and the sausage was undercooked. One of the elevators did not work for the entire 6 days I was there.I would not recommend this hotel, and I would never stay there again. I checked out this morning and could not get a receipt because there was nobody behind the counter and contacting them by email they do not respond.

Good, clean spacious rooms. Good...

Liked: Very clean and helpful staff.
Disliked: The TV was a little hard to find channels other than going up and down on the control.

It was a great stay

Liked: It was quiet and clean. Room was spacious
Disliked: The neighborhood wasnt to presentable. Homelessness

Comfy beds, basic amenities, good...

Liked: Lots of room for breakfast in the morning. Lots of room in refrigerator. Beds were very comfortable.
Disliked: The whole property had an awful smell, more so in the elevators, hallways, and room. There was hair on the sheets of both beds on arrival, and sheets had stains. Furniture looked dirty enough that we didn’t sit on it. Bathroom door always had a gap on both sides, so you don’t really have full privacy.

Good

Liked: It was a good stay. The beds were good to sleep on, the shower water was hot, the temp in the room was good. It served its purpose.
Disliked: The eggs for breakfast was mushy, very.