MainStay Suites Colorado Springs East - Medical Center Area

Poor

Liked: Place is nice. Close to everything. Good price
Disliked: Check in process was bad. They were unable to fulfill my request even though requested were made multiple days in advance. She said alot of people have been requesting to check in early. So if the staff was aware there were multiple events and people wanting to check in early. As a business wouldn't you plan to accommodate your business as best as you can.

Exceptional

Very good

Liked: Comfortable beds love the pool and good Breakfast
Disliked: Nothing

Very good

Better than expected for the...

Liked: The property was easily located.
Disliked: The shower was not clean and the room floor was sticky.

At the end of the...

Liked: Did not know it was a two hotel in one kind of place. Not a big deal but our room was to the outside which was different.
Disliked: Shower didn’t seem too clean but other than that everything else was nice.

Very poor

Liked: the room is big comfortable
Disliked: The shower is very dirty, there was hair everywhere from other people, there was no soap

Great stay for family vacations

Liked: It was a nice experience within a great location. Rooms were very nice and clean.
Disliked: I don't have any complaints.

Exceptional

Liked: Room was very spacious and clean. Staff was nice