MainStay Suites Chicago Schaumburg

Good

My stay was decent just...

Liked: I wasn’t told about breakfast while checking in
Disliked: The card machine went down so I couldn’t get my room card and I waited over an hr for maintenance to drive down and fix it. Also the room only had 1 large towel and 2 small face towels.

Good value for money but...

Liked: Good value for money
Disliked: It was a work trip booking. I made the booking and completed all colleagues information in the booking. My colleagues arrived a few hours before me. They wouldn’t let my colleagues check in before I checked in. My colleagues had to wait a few hours with no exception. This was ridiculous! I also had a lunatic next to my room screaming at night for about an hour.

If only the room was...

Liked: The staff was great.
Disliked: I had to switch rooms; the first had dirty sheets & a dirty comforter, plus the corner chair was covered in dog hair. The second room... no desk, so we had to use the ironing board as a table; the wire mesh chairs were stained

Exceptional

Liked: Laundry mat, dollar tree and target across street
Disliked: Tv size

Exceptional

It was alright.

Liked: It was in a nice area
Disliked: The room smelled like dog and pee. It wasn’t a pleasant smell at all.

One of the worst experiences...

Liked: The location is nice. It was close to all shops and restaurants.
Disliked: The room smelled of Marijuana and furnitures had stains. The coffee maker was not in room. Bathroom barely stocked.

Shadow of a very pleasant...

Liked: Location. I liked it when it was Hawthorn
Disliked: No breakfast. They have even shut the gym. TV doesn’t work. Wifi is pathetic