MainStay Suites Chicago Hillside Guest Reviews
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James Sat, 9 August 2025
Passable
Happy Fri, 8 August 2025
Exceptional
Sakinder Thu, 7 August 2025
Exceptional
Latoya Tue, 22 July 2025
Exceptional
Harsh Mon, 21 July 2025
Bad
Tamara Wed, 16 July 2025
Passable
Liked: I like how they put me in an upgraded room after booking so many times .
Disliked: I didn’t like how they charge me twice for adding an extra day to my stay . They were giving me different reasons on why they charge me twice . Said something about a deposit but they already had a deposit of mine . I don’t like how the staircase will be slippery wet I almost fell down a case of stairs because someone wasted something and staff took a long time cleaning it up same with the elevator
Gray Tue, 15 July 2025
I’m disappointed and I wish...
Liked: There was no breakfast front desk staff was rude charged me $100 deposit that I haven’t received yet.
Disliked: I reserved 2 beds the staff gave me one bed went back down got another room 323 that didn’t have a microwave and the TV didn’t work moved to another room down the hall only for that tv not to work either I’m so disappointed I will never go back to the hillside location
Gayatri Sun, 6 July 2025
Worst choice stay, look elsewhere
Liked: Location was good close to downtown
Disliked: Everything in the place is bad, room utility is broken and don't expect reception available for any questions. Worst stay for the price you pay.
Anonymous Sat, 5 July 2025
I enjoyed my stay. Will...
Liked: The room
Disliked: Management/ front desk could have been more accessible.
Brittany Sat, 5 July 2025
Will definitely be booking again...
Liked: I love that fact that our room included a stove top and refrigerator. It was perfect for a 3 day stay
Disliked: N/A