MainStay Suites Chicago Hillside

Worst choice stay, look elsewhere

Liked: Location was good close to downtown
Disliked: Everything in the place is bad, room utility is broken and don't expect reception available for any questions. Worst stay for the price you pay.

I enjoyed my stay. Will...

Liked: The room
Disliked: Management/ front desk could have been more accessible.

Will definitely be booking again...

Liked: I love that fact that our room included a stove top and refrigerator. It was perfect for a 3 day stay
Disliked: N/A

8/10

Liked: The staff nice and easy going air worked good quiet
Disliked: Fridge not the best but worth prices I paid online considering it has a kitchen and stove

Bad

Liked: The room had bed bugs and they did nothing about it, nor did they refund my money. I informed three front desk staff members.

Bad

Disliked: I went for a funeral. Rude staff. No coffee. Expired elevator certificate was from 2023. Writing on elevator. Stains on rug everywhere. Had to wait till next day for sheets

Jayson was very helpful, stay...

Liked: Property was close to great food, liquor stores, attractions about 20 to 30 mins because of traffic. Quiet place and very private
Disliked: You need more towels, like at least two or three sets for the 6 day stay. I love fresh towels but we washed what was there in the washer and dryer.

Bad

Liked: Location was convenient
Disliked: The rooms were not in best of shape. Lights didn't work room was smelly. I had to light candles. Upkeep horrible

Exceptional

Liked: I like to work and enjoy my time off