MainStay Suites Cedar Rapids North - Marion

Disappointing

Liked: Easy to get too off the main road, close to where we needed to be
Disliked: There were ants in our hotel room, people left garbage bags in the hallway in the morning and they were still there in the evening time, the bed was small and not very comfortable, breakfast was non existent

Never again. Glad it’s over.

Liked: The location and on site laundry however see below regarding laundry. Did like that there was a laundry basket in the room
Disliked: Pool: shower/restroom never cleaned the 5 days we were there. Only 1 out of 5 days were there any towels. Pool water freezing. Also outside people seemed to come and go using the pool rooms restroom/shower due to the outside doors not latching or lockingLaundry: only 1 working dryer, people took our clothes out to put theirs in even though we were constantly checking. Seemed like several residents there, need more laundry capabilities Carpets disgusting3rd floor constantly smelled like weedRoom for 4 but no linen for the pull out sofa, only 2 towelsBeds were awful, woke up in pain dailyWe went through at least 6 different key cards. Issues from the first check in, front desk said they’d put a work order in, likely the batteries, we were locked out daily and told it was the cards being near electronics even though we kept in the key folder, the lock/door seemed to have issues. Large breakfast area to just have muffins. Misunderstood the free breakfast thinking it was an actual mealPoorly lit hallways made it seem dreadful and dingySoft spots in the floor of hallway felt like we would fall through the floorNo electric doors for handicapped or even to assist with getting the carts in and out

Did the job, basic, clean,...

Liked: It had the basics, clean sheets, hot shower, coffee and basic grab and go breakfast.
Disliked: Little dated, some transient things going on.

Superb

Liked: Loved the rooms and how they were set up. It was great. People were very friendly.
Disliked: Everything was great except the Hot Breakfast. There was NO HOT BREAKFAST. Only cereal, yogurt, and some pastries. Nothing we, my husband, and I could eat. I was disappointed there was not a hot tub. But that was my fault for not calling to find out. Booked a room for 3 and only towels for 2. It's frustrating when you are naked and can't go get one extra. Wasn't sending my grandson by himself. The swimming pool was too cold.

Exceptional

Exceptional

Would stay again for an...

Liked: Upon entering room, could smell very musty/deep smoky smell like someone had at one point in time smoked in the room, though my reservation was for a non smoking room.Room overall was spacious, bed was pretty uncomfortable and was harder than we expected. Bathroom also lacked personal hygiene supplies (shampoo, conditioner mini bottles) also, room heating/cooling into did not work in our room.Facilities overall were clean. Vending machine area was too expensive, $2 for a can of soda is too costly when you can buy a 12pk for $6-$7..also, didn’t accept debit cards.Pool area lacked proper towels to dry off with and pool overall was pretty cold.Breakfast was a “grab and go style” and didn’t consist of much other than 1 type of muffin and some fruit.Would stay here again overnight just to have an overnight staycation as there was a pool for the kiddos.wouldn’t recommend for long term stays however.

Exceptional

If you need a place...

Liked: I did like the layout of the room, the location of the hotel itself was good, easy to get to restaurants and stores.
Disliked: Could tell it was old, needed some updating. The bathroom had a drywall seem in the ceiling cracking and completely exposed. The mini split wouldn’t turn on, it worked but the display didn’t. It was unplugged upon arrival.