MainStay Suites Casper Guest Reviews
Write a review
Write a review
Jason Wed, 9 July 2025
Superb
Danette Thu, 26 June 2025
Good
Liked: Great front desk staff. Clean hotel with nice amenities in a good location. I would definitely stay here again.
Allsop Tue, 10 June 2025
fair/poor
Liked: The room was clean.
Disliked: We booked a 2 queen bed room. Not until we went to the room did we know we had a 1 queen bed room. Checking with the front desk, they told us they were booked up. They did not mention that the couch was a pull out bed. So we were uncomfortable trying to sleep with a 80 year old 6 ft. 5 inch man and his wife in the queen bed.
Dolgan Sat, 7 June 2025
Superb
Liked: Very friendly staff, nice room
Jones Thu, 5 June 2025
Hotel was nice and convenient...
Liked: Convenient, comfortable.
Disliked: I booked a room and wanted to make sure I had 2 beds available. They initially informed me I had 1 queen bed only (and did not mention that the couch folded out into a bed). I explained I reserved a room with two beds. They changed my initial reservation (which did have the fold out couch), and put me in a handicap room with 2 queens. Then the next day, they told me I had to move out into another room because they had the handicap room reserved for someone else. We had to move out of the room to another - which is when they told me the couch did fold out into a bed. I explained the inconvenience and asked for a discount or something, as this was unacceptable to have to move. They said they already gave me a discount for the handicap room! THIS IS NOT RIGHT BECAUSE I DIDN"T ASK FOR THE HANDICAP ROOM, that is what they moved me into. Anyway, there was no negotiation - move out of the room to the new one. I was NOT happy with the way it was handled. Beds were a little worn out as well, had a dip in the bed.
Timothy Mon, 2 June 2025
I was very pleased with...
Liked: Friends staff, clean quiet room
Greg Thu, 29 May 2025
Poor
Erin Mon, 26 May 2025
Exceptional
Liked: Location
Disliked: Nothing
Donna Sat, 24 May 2025
Good
Rogene Thu, 22 May 2025
Exceptional
Liked: The clean & welcome environment.
Disliked: Satisfied.