Magnuson Grand Memphis Airport - Graceland Guest Reviews
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|9.1 miles from Memphis centre|
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Wendy, Birmingham, visiting Memphis Cook Convention Center Tue, 7 February 2017
Nice people; clean hotel. The bed was a little too soft for my liking. Woke up with back pain.
Liked: Friendly staff.
Diane, Amarillo, visiting Graceland Mansion Tue, 18 June 2013
I would stay there again.
Liked: Everyone of the staff was very nice and very helpful. The room was nice and housekeeping was in every day to clean. I enjoyed my stay.
Disliked: Went to second floor to get ice and guests on that floor were a little out of hand.
Ana Mon, 15 July 2019
Good price, pay for what...
Liked: Staff were very friendly and helpful. Price.
Disliked: Place looks to have been just taken over by travelodge and is a little run down and dingy. Wifi in the rooms is poor but ok in reception. Breakfast only served until 9am. Breakfast all served on polystyrene plates and bowls with plastic cutlery- this shocked me from a worldwide company to have such a disregard for the environment is appalling.
Craig Mon, 15 July 2019
Liked: location was ok
Disliked: front desk woman was very rudeI had an email from GM that said I could check in at 2pm and she said nobody checks in til 3 that I was wrongAfter finding the email and showing her then she all of a sudden she could check me in. Amazingly poor !!!Room was not clean and shower very bad .
Carole Sun, 14 July 2019
Liked: NothingThere was a microwave and fridge in the room.
Disliked: Shuttle was almost an hour late picking us up from the airportRoom was horrible. Outlets didn?t work, iron was not working, had to get clean towels from the front desk, elevator wasn?t working, pool shut down mid stay, no meat for breakfast (was terrible), not enough pillows, odor and trash in the hallways.
C Sun, 14 July 2019
Liked: Good comfy beds, clean room and good breakfast
Disliked: The check in and check out staff...took Long time . The check out lady was continuously on phone and does not even acknowledge customer standing. When asked for Invoice she flatly refused to provide one
Nicola Sat, 13 July 2019
Brilliant elvis Presley crazy
Liked: Staff very friendly always willing to help and take you places on shuttle bus
Disliked: Some places to far if you not got transport
Amelia Sat, 13 July 2019
Liked: Convenient location.
Disliked: The first room we got was pretty dirty, had mold on the ceiling in the bathroom and peeling paint in the bathroom. We requested another room. That one was better but 7 out of the 10 vanity lights in the bathroom were out. When we requested they replace those lights, they replaced them with CFL spiral bulbs instead of 40 watt vanity bulbs. Absolutely blinding. Had to unscrew 7 of the 10 bulbs to actually be able to see. The vent in the bathroom was caked with about 1/2 inch of dust. Breakfast was fine, staff was helpful.
Jarmell Fri, 12 July 2019
Liked: There wasn?t anything we liked. We felt like the pictures mislead us.
Disliked: I didn?t like anything about the place. The continental breakfast could have been better . The staff were very slow to refill the items and appeared annoyed when asked a question. There was mold in lots of places around the tub and our carpet wasn?t vacuumed. Those are just a few things that made our stay not so enjoyable.
Diann Fri, 12 July 2019
This is the hotel i...
Liked: I didn't get a chance to get breakfast too many people. So I just grabbed a banana but how about putting meat on the menu.
Disliked: no complaints. I love the staff and the rooms were great. Staff was awesome especially FRONT DESK
Craig Fri, 12 July 2019
Okay for the price. Don't...
Liked: Location was great for my purpose.
Breakfast was the standard carb bombs and some fruit.
Disliked: wifi was weak. Mattress foundation and behind beds was quite dirty. Dropped food particles, hair, etc.
Nathan Thu, 11 July 2019
Liked: Personal tour and history of the restaurant/bar behind the check in this morning before we left was really neat.Price was good.
Disliked: Dirty, dark, outdated and breakfast was not that great.