Magnolia Hotel St. Louis a Tribute Portfolio Hotel

Stay was okay, cold water...

Liked: I like the location but did not care for room and bathroom shower and sink had issues.
Disliked: I did not like my room. I was hoping for the same style room that I previously had when I booked at Magnolia precise. Room was small.

Unnecessarily pricey

Liked: The staff was friendly, and they were blocks away from anything.
Disliked: The pictures made this place look top-notch. The floor in the gaming area looked like they had never seen a broom or vacuum. The trash and debris were clearly visible. While shooting pool, we watched the staff remove the trash bag but did nothing about the trash on the floor around it. One guest allowed his dog to urinate on the wall. I booked for a suite and was given a regular room. When booking, my total was $449 for my stay, but I was charged $567 and an additional $281. No one could seem to tell me what the charges are for. Thank God for my receipts and email confirmations. Hopefully, after my bank investigations, the money will be returned.

A comfortable bed is not...

Liked: The only things I liked were the beds, pillows, and decor of the lobby and restaurant.
Disliked: Literally everything else. I waited 55 minutes after calling the valet only to be told they lost the keys to the garage where our keys were held. I saw my car keys along with others just out in the open on the desk UNATTENDED. The hotel smelled like sewage, the elevators were terribly dirty, the staff was rude, my toilet had a fecal stain in it upon arrival. The list literally goes on. This was one of, if not the worst, hotel experience I have ever had. This hotel is incredibly overpriced.

Exceptional

Exceptional

Superb

Bad

Good

Liked: It appeared as if the bathroom floor had not been properly cleaned in weeks...Hair from many different types of people was in the corner behind the bathroom door and had not been removed. The bath gel in the shower was empty as well. We also found a pair of socks that did not belong to us next to the minifridge. The staff was great and the hotel had a wonderful vibe.
Disliked: Could have been cleaner

Superb