Soft bed; excellent service - they were patient and knowledgeable when I had a question; the hotel was quiet. I stayed for two nights and I will never use another hotel when traveling - this is my go to.

Passable

Made for a ver y...

Liked: Location could not have been better, the event we were going to was around the corner. Room was very comfortable. Front desk staff was excellent.
Disliked: Only on possible suggestion -- improve signage from back parking into hotel -- door in to hotel was not oblivious, we walked around near by building be for finally finding entrance

Good

Liked: Comfortable room especially the bed! Slept good after a crazy weekend.
Disliked: Tub took some figuring out.

Good

Liked: Near SMU, good breakfast.

Superb

Liked: The pillows were super comfortable and the staff was nice.
Disliked: Breakfast is not included

I won't stay there again.

Liked: The location was great.
Disliked: I stayed two weekends in a row. The first weekend the room they gave us was behind the elevator and you could hear the dinging very easily so I asked to be moved. The second room smelled of mildew or cigarette smoke, I'm not sure which. the sink was cracked and the re-enameling in the tub was coming off. The second weekend the room smelled fine, the re-enameling in the tub was coming off. We had to go to our room for 15 minutes the first day and an hour the next day to get ready for an event during the middle of the day while the maids were cleaning so they skipped our room entirely. The first day when I let the front desk know, they brought up towels and made the bed (housekeeping had left for the day). The next day they did offer, but I told them not to bother.

Worked for my short stay...

Liked: Convenient
Disliked: Loading/ unloading

It was ok

Liked: N/A
Disliked: The pillows and the bathroom was dirty

Exceptional

Liked: Even though location isn't amazing, it's still really great, since it's right next to the light rail, with easy access to the city and airport. Staff was also super friendly. Deluxe room was also very comfortable with a nice corner couch.
Disliked: Right next to a highway which isn't so nice if you're not with a car.