Mad Monkey East Side

Good

Bad

Liked: My experience at this hostel ended up being very negative due to a serious situation that was handled in an unprofessional manner.A guest reported to reception that he had left some of his belongings somewhere else and believed they were in my space. However, those items were not mine, and when I tried to explain this, the guest came to the room, insulted me, acted aggressively, and even made inappropriate gestures toward me. I felt completely disrespected and unsafe.I immediately reported the situation to reception, and I have everything documented by email. However, I received no apology, no support, and absolutely no compensation for what happened. It was as if the situation was ignored entirely.I find it extremely serious that an incident involving aggression toward a female guest was not addressed properly by the staff. This made me feel unsafe and deeply disappointed, especially after I had initially felt welcomed here. I had even left a positive review before this happened — which I now deeply regret.Unfortunately, I cannot recommend this hostel. If you’re looking for a place where you’ll feel protected, heard, and treated with respect, this is not it.
Disliked: What I didn’t like was that no solution was offered, nor any compensation, despite the mistreatment I received from someone working at the hostel. There was no empathy or concern for my safety.

Exceptional

Liked: The events and friendly staff!!

Passable

Liked: I liked the staff.
Disliked: the kitchen, toilets needed constant attention, not enough showers.

Good

Exceptional

Liked: clean and spacious rooms that are cleaned every day, also bathrooms and kitchen ok, recommended!

Great location, nice facilities, many...

Liked: I would absolutely recommend staying at Mad Monkey East Side. It has great facilities and a very good location, everything is within a walking distance. The hostel is clean, and it’s a good mix of chill & social. The staff members are very helpful and nice. They organize events every day, so there is always something going on.

all great

Liked: staff rock
Disliked: not enough bathrooms

Safe place to leave all...

Liked: The location was excellent!Easy to get everywhere because we are right across a major station!
Disliked: Communal bathroom weren’t always available on my floor