Macdonald Old England Hotel & Spa

Visit to Lake Windermere

Liked: Lovely hotel over looking the lake, very well located.
Disliked: Breakfast was a bit basic, and the service was slow.

Very good

Enjoyable

Liked: The room was lovely apart from the televisions not working properly.
Disliked: Couldn’t watch TV in the room and the window didn’t close properly

The stay was quite shocking...

Disliked: Staff were far too low in numbers leading to both delays in food being served for breakfast and long queues at its longe bar. The staff were also poorly trained and some were simply rude with very poor interpersonal skills.

Amazing

Liked: The location was perfect

Expensive

Liked: Great food, great facilities lovely staff perfect location.
Disliked: Very expensive for what you got in all departments

Good

Excellent

Liked: Great breakfast, comfortable bed, nice staff
Disliked: Car parking fee

Acceptable but not expected

Liked: The most thing that I like is the location and the view
Disliked: The staff's treatment when I asked for green tea, they didn't bring it to me. They told me to order it from the lounge, even though I always order it in all hotels and they bring it to me. At breakfast, one of the employees spoke to me sharply to change my seat so that there would be a distance from the neighboring table. Her manner was sharp and her voice was loud in front of everyone.