Macdonald Old England Hotel & Spa Guest Reviews
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Write a review
Mccarthy Fri, 29 November 2024
Great location, in need of...
Liked: Location was perfect for touring the Lake District.
Disliked: Range of beers in the bar was very limited. Room could be chilly if the extra heater wasn't provided. Needed a set of draws. Breakfast room very chilly as large windows no longer effective against winter temperatures. Breakfast - Sausages most unpleasant, lots of gristle, too herby. Butter on table wasn't butter, but was provided on request.
Susan Fri, 29 November 2024
Disappointing
David Thu, 28 November 2024
Terrible
Liked: The location
Disliked: The hidden parking charges. The breakfast was terrible, I asked for a poached egg and they brought me a hard boiled egg with the shell taken off.The waiter looked me in the eye and insisted it was a poached egg .Terrible slow and ignorant staff.Whole place needs an urgent refurbishment Terrible experience
Sol Thu, 28 November 2024
Disappointing
Julie Wed, 27 November 2024
Very good
Janet Tue, 26 November 2024
Lovely Hotel, friendly staff but...
Liked: The staff were lovely and very friendly. The location was excellent. The bedrooms perfect.
Disliked: It was absolutely freezing in the bar and restaurant. I even went and got a jumper from our room to wear whilst we ate our evening meal. We were seated by the window which there was a horrendous draft. We would have had a few drinks in the bar after our meal but it was so cold we went back to our room which was lovely and cozy and watched tv and drank a bottle of wine we brought with us. Which to be honest was a shame as we had looked forward to an evening in the bar. Truly it was freezing. We did mention to the bar staff how cold it was and they said the residents bar which had a fire wasn’t open. We had a lovely time at Windermere/Bowness but to be honest we would recommend residents found another venue to spend the evening.
G Tue, 26 November 2024
Great staff, hotel in need...
Liked: Great location, friendly and helpful staff.
Disliked: Worn out furnishings and decor, low water pressure in the showers, ancient heating system that took ages to warm the room. Compared to many hotels I've stayed in (and I stay in a lot of hotels) this needs a refurbishment. It is overpriced for the quality of the accommodation.
Shiekh Mon, 25 November 2024
Excellent place to enjoy
Liked: Clean and nice
Disliked: All fine
Shiekh Mon, 25 November 2024
Excellent hotel with great service
Liked: Good location and nice and clean with great swimming pool etc
Disliked: Parking was little problem but better than others
Debbie Mon, 25 November 2024
Could of been better
Liked: Lots of staff were really nice
Disliked: We had to wait 55 mins for breakfast on the Saturday we felt we were ignored and one particular male young staff was very rude and the lady who took us to our table was nt much better the Sunday was a little better she was smiling Also we went to the pool and it said it was 28 degrees and that pool was absolutely freezing and the lady on the desk just went sorry we warned a family going in as they had small children .