never again

Liked: location
Disliked: room was filthy, stained carpets, paint peeling, toilet not cleaned, in fact it stated that it was sterilized , it had been used for bowel movements but not flushed by someone

Although it was short we...

Liked: Clean and very classic looking. The entrance, lobby, waiting room, stairs and huge Christmas tree were fantastic! Great architecture throughout and the staff were so lovely and allowed us in 15 minutes before check in. Fantastic location and great value for money
Disliked: N/A

Exceptional

Very good

Pleasant

Liked: We have stayed here many times as the location is fantastic and the breakfast is always very good.
Disliked: We stayed beginning of December and the bedroom was freezing cold also when we paid we were told that we had breakfast included, this never mentioned the fact that due to the pandemic that it was a 'substitute' breakfast in our room which was not very nice at all (but I do take into consideration that this is because of the extreme situation that we are all in at the moment and all services are usually very good, including breakfast).

Very good

Excellent location for the centre...

Liked: Location
Disliked: Could hear other guests walking and talking as they passed the room

Lovely room, very helpful and...

Liked: The staff upgraded our room as it was my 40th birthday. Lovely little touch.
Disliked: N/A

Run down hotel rooms.

Liked: The staff were great and very helpful.
Disliked: I paid for a executive suite. I wish I just paid for a standard double room as the suite was disgusting and run down. It's nothing like how you expect an executive suite to be and I felt it was a complete waste of money.Also there's no parking and the nearest parking cost me an extra £20.