Macdonald New Blossoms Hotel Guest Reviews
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Write a review
James Fri, 13 June 2025
Very poor
Dan Thu, 12 June 2025
Exceptional
Paul Thu, 12 June 2025
Passable
Mally Wed, 11 June 2025
Steptoe's room
Liked: Great location, looks like a nice hotel from the outside.
Disliked: Standard room should be called a well below standard room, mould on tiles on silicone around bath, carpets thread bare and filthy, tea stains on paintwork, cobwebs plaster falling off , filthy rusty window paintwork shocking, seal around shower filthy and snapped in half , blackout curtains wouldn't fully close, dye to slopped ceiling allowing lots of light in on the morning. We checked out after 1 night of a 3 night stay and got reimbursement for the 2 nights left.There was no manager on site while 2 days later to deal with my our issues regarding standard of the room, then when i went back to raise the issue the manager didnt want to see me and discuss my issues we got no apology for the inconvenience caused, he just left the poor young receptionist to refund me the night stay and left her to deal with it. Very poor management. Luckily found a budget hotel around the corner got a family room that was very clean much bigger and cheaper by far.
Grundy Wed, 11 June 2025
Good
Liked: Location atmosphere
Disliked: It appeared tired and needed TLC
Geraint Wed, 11 June 2025
Exceptional
Myra Tue, 10 June 2025
Ok
Liked: The bed
Disliked: No bar or restaurant
Kevin Tue, 10 June 2025
Very good
Liked: All good
Anonymous Tue, 10 June 2025
Perfect location for access to...
Liked: The room was clean and comfortable, albeit a little smaller than I'd like. Staff were very friendly and accommodating, were happy to store my bag for me after I had checked out, so I could collect it later.
Disliked: I was in room No. 112 on the first floor, which is directly adjacent to a corridor fire door. Unfortunately, although fitted with a door closer, the door would slam shut which woke me up a few times during the late evening/night. This needs attention, either an adjustment of the closer or a new closer, so it closes quieter.A fridge in the room would be nice, although the room may be too small to accommodate.
Peter Tue, 10 June 2025
Really enjoyed it great stay
Liked: In centre of Chester and staff all very nice