Macdonald Manchester Hotel, Manchester

Liked: Location and service.
Disliked: Nothing.

Room was large but a little tired. Expensive for the standard of the fittings. Staff friendly and helpful and breakfast was good.

Liked: Friendly staff.
Disliked: Room large but a bit tired.

Very clean and modern hotel.

Liked: Cleanliness.

Stayed there one night, everything was supplied and the staff were very inviting. Loved my stay there and would definitely recommend.

Liked: Exellent

comfortable room but disappointing service...

Liked: where it was situated and the room was comfortable
Disliked: very cold in the foyer, bar and restaurant and we had to wear our coat. when we ordered a coffee it was just left in the bar and when we knew it was there it was nearly cold. No one offered to clean our room and we would have liked clean cups and more coffee. we wasn?t offered tea or coffee when arrived for breakfast and had to ask 3 times for tea/coffee. there wasn?t any pastries left at breakfast time for us, we were told told there was no poached egg by a member of staff and then we saw someone eating poached egg.

This hotel was just generally...

Liked: Good location central to Manchester
Disliked: The metal bar holding up the shower head collapsed as I was showering and it hit my head. Staff were not very helpful when we wanted to order food and drink, we got passed around 4 members and then eventually a takeaway number. When the food arrived we were then informed we couldn't eat it in the hotel. The carpet on the stairs was worn, stained and patched up, which we deemed hazardous. We did inform the staff upon check out they didn't seem bothered.

the room looked tired

Liked: location
Disliked: the bath was full of hairs, the carpet was away from the wall so you could see the concrete under

Superb

Liked: Nice big rooms

The location is the only...

Liked: The reception staff and staff in restaurant were very attentive. Room was a good size . Location to the station
Disliked: The towel heater did not work in the bathroom. The rooms and all over the Hotel was freezing cold apparently the air conditioning was permenantly blowing cold air due to fault. Had to sit with coat on in the bar while having a drink not what you expect from a 4* hotel. The breakfast was cold only one toaster working. If I had paid Friday/Saturday night prices and not the Sunday/Monday which is the nights we stayed I would have been asking for a refund.

Good

Liked: the staff on the hole where nice and lovely and very friendly and happy to help.
Disliked: found some rubbish under one of the beds (staff were mostly apologetic and sincere about this) and one of the rooms the chair and carpets looked a bit well used.

Friendly staff, clean rooms, and...

Liked: Staff was very nice at check-in and I can?t get over how big the room was, overall clean comfortable room and great location.
Disliked: Everything was good.