Macdonald Kilhey Court Hotel & Spa Guest Reviews
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Write a review
Anonymous Thu, 21 September 2023
Very pleasant
Liked: The size and facilities were nice. Bar area and it’s staff were very helpful
Disliked: Heavy rain meant during the early hours the gutter turned into a waterfall and kept me awake. Mission to find a functional iron was fun too.
Carol Tue, 19 September 2023
Good
Liked: Staff and location excellent.
Disliked: The Coffee Machine. Use of powdered milk
Ogechi Mon, 18 September 2023
Passable
David Tue, 12 September 2023
Good
William Mon, 11 September 2023
Disappointing and did not deliver...
Liked: It was open.
Disliked: 1. Although I had, allegedly, be upgraded and had booked months in advance, we arrived before a wedding we were attending nearby to be told that they had not received our booking. 2. They initially thought that they did not have any rooms available and asked us to return after the wedding service and they would advise us accordingly. 3. When we returned there still weren't any rooms available. 4. We returned later and they had three rooms available but they were not of great quality. 5. We slept, the bill having been already paid on my debit card, and got out of there as fast as we could. 6. When we told a local friend what had happened they immediately identified the hotel as the McDonald Kilhey Court and said that it had a poor reputation. 7. I wish I'd known that before I'd booked.
Chrisy46 Mon, 11 September 2023
Superb
Liked: We have always loved staying at this hotel but disappointed that we hadn't been told it was closing.
Disliked: When we arrived the gates were shut and after being questioned and we had proved we were staying we were finally let in only to then wait over 20mins for the receptionist to come and check us in dispite someone at desk doing nothing just saying she was coming. We asked why we had to wait so long and was told she was carrying a wedding cake. We asked if anything was going on was told no then the other guy said we had an incident earlier. We stay a lot and it set in beautiful grounds but they had erected 10-12 foot wooden post at the front and then going into the dining room they were all round the back to shutting off the lake we asked the waiter what was going on. He just said it there last day it was closing tomorrow. We were in a deluxe room but when we got to it there was just a 3rd of a toilet room on the holder and no teabags. Afterwards we found out the hotel had been closed down and was being converted to house Asylum Seekers and Refugees.
Julie Sun, 10 September 2023
.
Liked: The location and the surroundings
Disliked: The fact that the following week the hotel was closing down and housing asylum seekers , staff losing their jobs
Adewale Sat, 9 September 2023
Passable
Mervyn Sat, 9 September 2023
Good
Donna Fri, 8 September 2023
Superb. Highly recommend this hotel.
Liked: Everything. Staff were amazing. So friendly and accommodating.
Disliked: Nothing