Macdonald Compleat Angler

2nd visit lovely location but...

Liked: Excellent location
Disliked: Air conditioning rubbish in bedroom poor nights Sleep!

Beautiful

Liked: Breakfast was good location was fantastic
Disliked: It was dog friendly didn't mind that but told reception there was dog poo on garden grass where children were running around in the morning and it was still there the next day with more next to it

Beautiful view. But that’s it.

Liked: Beautiful view
Disliked: We had no warm water in the shower. We asked them to take a look. They sent a guy over after 20 minutes. He started the shower and said he would come back to check if it was warm in 5 minutes. But he never came back. I called the reception 20 minutes later to ask about the guy, but they were not helpful. They said they would send a manager to check it. We went out to eat in Marlow, and after 2 hours I called them for an update. They told me the maintenance had fixed the warm water and it was all good. That night we arrive to the hotell, and we se that the shower is still running since the first mentioned staff had turned it on. Meaning, no one had went there to begin with to check on it and we got told a lie from the staff. So we were furious and went to talk to the manager, and only then. 5 hours in to our stay we got moved to another room. It’s unfortunate, that this is a place that doesn’t value their guests. Rather it’s a place that is sorry only when they get caught. I had never had an experience like this from any hotel on booking.

Very good

Bad

Liked: Probably the most run down hotel in the UK, in the best location Not good value, needs gutting, takes 25 minutes to check in and longer to get a drink

Fantastc location but dated hotel,...

Liked: The hotel is in an outstanding location with a lovely view of the wier and river, and within easy access of walking into the nice highstreet
Disliked: The room and furnature was basis and very dated with old furnature. The bed (or at least mattress) was also old and in need of a replacement. There were no points to change an iphone.In the bathroom, the vanity set / soap/ gels were very basis.In the room for the coffee machine, we asked for a de-caf capsule but there were none available apparently.The buffet breakfast was really disappointing. There was very little fresh fruit (only a mix from a tin) - no fresh strawberries or blueberres, and the quaity of the eggs and bacon was 5/10.Paying nearly £400 a night you would expect a lot more than we received.Most staff were not English and whilst they spoke English, for some it was with a very heavy accent.

Very good

Average overpriced hotel but location...

Liked: Location was great.Room was comfortable .The girls at reception tried their best to be helpful and accommodating.They were very nice.The staff were friendly
Disliked: Room wasn’t cleaned exceptionally well considering it was a higher end hotel.Maintainance of the hotel and room didn’t appear to be the best.The bathroom tap leaked/dripped in our bathroom continuously.The aircon shut itself off after awhile and you had to put it on again therefore disturbing sleep at night.The restaurant meals were very average considering the higher end of the hotel.The housekeeping ran out of shower caps..have never seen that before😂The air con didn’t work in the rest of the hotel they told us but our last day it appeared to work.

Good