stunning location -very quintessentially British.

Liked: stunning location. lovely outdoor bbq/bar area. delightful riverside terrace Very comfortable
Disliked: air conditioning wasn?t great however the weatherwas hot

Passable

Liked: The staff were extremely friendly and helpful and would go out of their way to meet any request we had. The location was absolutely beautiful and the food was very good!
Disliked: One of the pillows in my room had clearly not been changed - there was mascara on the pillow case as well as some dirt marks. It was at the bottom of a stack of four so it made me wonder if my bedding had been changed at all.

Good hotel let down badly...

Liked: Hotel and room very comfortable
Disliked: Restaurant was chaotic. Uninspired dinner menu. Long delays, very cool breakfast food, Cold plates for supposedly hot food. Food delivered to wrong table. Very disorganised. Became funny as it was so pathetic

Passable

Liked: it was beautiful as was the location. The gentleman who greeted us was very helpful and welcoming and the room was a good size and bed comfortable.
Disliked: The air conditioning didn?t work and wasn?t fixed when mentioned so it was uncomfortably hot. There weren?t enough serving staff and so service was poor and the breakfast Luke warm.

Extremely disappointed. Very poor value...

Liked: Setting, location (Marlow), convenience to visit our family. Elliot the baggage handler.
Disliked: The room and bed was smaller than expected, room quality was not as expected (few power points, no USB connectors, outdated facilities, loud music from wedding party until midnight), poor and indifferent service (when my wife asked when the music would stop or if it could be turned down the manager questioned as to why it was keeping her awake or if she could even hear it. If we could not hear it why would she have called? My wife was pleasant throughout, so the manager's response was unwarranted. No apology from the hotel was ever forthcoming), breakfast and service was disappointing (food was indifferent with some items having run out, the restaurant was seemingly understaffed), we had a restricted view of the Thames despite this being stated as a "Riverside view" room. During our two weeks in the UK we stayed at six different hotels. At over 500 UK Pounds per night (about $620), The Compleat Angler was by far the most expensive, and by far the most disappointing. All of the other hotels exceeded our expectations, with kind and supportive staff and great food. We had hoped to end our vacation on a high note, but the opposite was true. We had stayed here before Covid restricted our travel, but had booked late so the room was not that great. We expected far better this time for this amount of money.

Passable

Liked: Everything was lovely except the Breakfast.
Disliked: The breakfast team were completely disorganised,the Buffet was Completely cold we were then offered a freshly cooked breakfast which arrived within 10 minutes but looked like the original breakfast reheated which was also cold. We have enjoyed our previous stays at the Hotel which served a cooked breakfast. We love Marlow and the Hotel but we may have to source alternative accomadition in the future.Regards, M&F Hassett.

great location hut sadly underwhelmed

Liked: location, decor
Disliked: understaffed, poor service

loved Marlow

Liked: location,
Disliked: room was a bit small for the price. Breakfast could be improved

great location, friendly and helpful...

Liked: location
Disliked: room dated and not very cleanbathroom was not always cleaned, no replacement toiletries, toilet rolls, towels.breakfast room badly run, understaffed, staff arguing, service was shocking