Macdonald Botley Park Hotel & Spa Guest Reviews
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Write a review
Val Wed, 11 June 2025
Not the best
Disliked: Most uncomfortable bed I’ve ever slept in was like sleeping on a piece of wood no movement in the mattress at all. Noisy people into the early hours
Mark Tue, 10 June 2025
Passable
Paul Tue, 10 June 2025
Bad
Liked: Nice location
Disliked: We travelled from Scotland to stay at your spa hotel, only to be told on our arrival, the spa was closed. We upgraded to a deluxe room and quite honestly, I've stayed in better Premier Inns. The shower didn't work, the cold tap in the sink was running hot water instead of cold. The fridge was broken. The heated towel rail didn't work. All these issues were reported, but nothing was done. I sent a detailed email to the Manager and received a patronising reply with no mention of any money back or alternative stay at another hotel. We're very disappointed, this was supposed to have been a special treat for my Wife and it was just a disaster, we certainly won't be returning.
Wayne Tue, 10 June 2025
Exceptional
Liked: Friendly clean hotel
Disliked: Nothing
Alun Mon, 9 June 2025
Lovely relaxing pre-cruise stay.
Liked: Really good staff who were attentive without being too much. The room was tired but spotlessly clean with a really nice bathroom.
Disliked: Clean and spacious.
Dave Mon, 9 June 2025
Superb
Veronica Sun, 8 June 2025
Relaxing
Liked: Spa was amazing
Disliked: Plug sockets dodgy and the door kept slamming when people walking through the corridors
Akomea Sun, 8 June 2025
N/A
Liked: N/A
Disliked: N/A
Anonymous Sun, 8 June 2025
Superb
Karen Sun, 8 June 2025
Glad we only stayed one...
Liked: Good sized room, lovely pool area and nearby for onward journey to catch ferry
Disliked: Unfortunately the public areas are very tired and in need of updating. One staff member made us feel particularly unwelcome. Douglas, Manager of Food and Beverage was rude and quite dismissive of his customers. He was working under pressure and his manners went out of the window