Macdonald Berystede Hotel & Spa

Exceptional

Exceptional

The staff are always really...

Liked: I always really enjoy my stay here and will stay again when I need to be in the area
Disliked: N/A

Pleasant

Disappointing

Great location and spa for...

Liked: Great locationSpa facilities were great. Nice to have an outdoor jacuzzi and ice cave in the wet spa. Facial was also great. Quiet and comfy room.Breakfast had a great range and quality.Perfect for a short getaway.
Disliked: At breakfast, we had to pay if you wanted a coffee that wasn't a black coffee, so we paid for a latte (which you could tell came from a machine) to then found out that the spa has a complimentary machine! Free WiFi advertised but barely reached the room

Good

Liked: Spa facilities and reception staff!
Disliked: Food at restaurant for dinner was below standard and not worth the money at all. Having eaten at a lot of places this lets the hotel down- over priced for substantial quality and claiming it’s in conjunction with a Michelin Star Chef. Loads of food places locally with better food and prices. Breakfast was good but dinner would give it a miss.

Very good

Liked: Food

Adequate

Liked: Location
Disliked: Room was cramped, too close to the noisy road, taps were difficult to use! Breakfast started too late for me and the room service offering was misleading on timing.