Recent stay

Liked: Staff were very helpful. I had recently had an accident and had accessibility issues, they sorted everything and made sure my stay was comfortable throughout.Breakfast was fantastic with lots of choice and no queue.
Disliked: Nothing

Ok

Liked: Rooms were nice
Disliked: Spa disappointing Food service slow

Very good

Pleasant

Liked: The location and the grounds were beautiful. Good amount of parking
Disliked: Hotel old and dated. Looks very run down. The breakfast wasn't very warm. The standard bed size was small. There was no staff for beauty treatments so couldn't use that facility.

Clean, professional staff and bight...

Liked: Food was delicious and staff very helpful

Dated hotels they need a...

Liked: Really appreciated getting a free child bed.
Disliked: Like a lot of the Macdonnalds hotels we have been to, this does need improvements. Some things are dated, tired, broken. I’d be so disappointed if I was on a spa day or something. The Vital clubs always have broken showers, steam rooms with no steam 😂 etc. The room was okay, again tap broken, bathroom smelly, scuffed walls, the floors are thin so you hear guests above. It wasn’t terrible, we would stay again but I wouldn’t call it luxurious, modern, etc.

Very good

Superb

Disliked: Bed could have been more comfortable

fantastic

Liked: pool and grounds