Macdonald Berystede Hotel & Spa Guest Reviews
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Ian Sat, 3 June 2023
Recent stay
Liked: Staff were very helpful. I had recently had an accident and had accessibility issues, they sorted everything and made sure my stay was comfortable throughout.Breakfast was fantastic with lots of choice and no queue.
Disliked: Nothing
Marlene Sat, 3 June 2023
Ok
Liked: Rooms were nice
Disliked: Spa disappointing Food service slow
Steve Sat, 3 June 2023
Very good
Toni Sat, 3 June 2023
Pleasant
Liked: The location and the grounds were beautiful. Good amount of parking
Disliked: Hotel old and dated. Looks very run down. The breakfast wasn't very warm. The standard bed size was small. There was no staff for beauty treatments so couldn't use that facility.
Lisa Sat, 3 June 2023
Clean, professional staff and bight...
Liked: Food was delicious and staff very helpful
Rebecca Fri, 2 June 2023
Dated hotels they need a...
Liked: Really appreciated getting a free child bed.
Disliked: Like a lot of the Macdonnalds hotels we have been to, this does need improvements. Some things are dated, tired, broken. I’d be so disappointed if I was on a spa day or something. The Vital clubs always have broken showers, steam rooms with no steam 😂 etc. The room was okay, again tap broken, bathroom smelly, scuffed walls, the floors are thin so you hear guests above. It wasn’t terrible, we would stay again but I wouldn’t call it luxurious, modern, etc.
Emma Fri, 2 June 2023
Very good
Citizen Fri, 2 June 2023
Superb
Disliked: Bed could have been more comfortable
Deborah Fri, 2 June 2023
fantastic
Liked: pool and grounds
Muffadal Fri, 2 June 2023
excellent stay, keep up the...
Liked: staff very friendly which stood out. Excellent facilities