M By Montcalm Guest Reviews
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Kelly Sun, 9 February 2025
Superb
Plaxedes Mon, 3 February 2025
It was beautiful
Liked: Breakfast was excellent
Disliked: The tea wasn’t very hot
Eddie Thu, 30 January 2025
Great views & good looking...
Liked: Great views, comfy beds and visually pleasing room.
Disliked: Staff could be far friendlier, quite negative vibes from the beginning. A smile goes a long way. Especially for a 5* hotel. I probably wouldn't visit again because of this. Any of the other 5* hotels I frequent are super kind and friendly, which makes me come back.
Mr Tue, 28 January 2025
Exceptional guest experience thanks to...
Liked: My stay at Montcalm East started with a small hiccup, but it quickly turned into a fantastic experience thanks to the incredible staff. The Guest Experience and especially Denise, the Duty Manager went above and beyond to ensure my comfort and satisfaction, resolving the issue promptly and making me feel truly valued as a guest.The thoughtful gestures, including different forms of compensations, completely turned my experience around. The follow-up from Prabhash, the other Duty Manager, was also greatly appreciated and reflected the hotel’s commitment to excellent guest service.I left Montcalm East feeling genuinely impressed by the team's dedication to creating a memorable stay. I highly recommend this hotel for their outstanding guest care and attention to detail.
Sophie Tue, 28 January 2025
Exceptional
Jose Mon, 27 January 2025
Amazing!
Liked: I loved the little details the staff left when I arrived to my room. Staff is very helpful and give you a nice warm welcome. I will be coming back here!
Tia Mon, 27 January 2025
Exceptional
Maude Mon, 27 January 2025
Very good
Yusuf Sun, 26 January 2025
Excellent getaway for a night...
Liked: Staff went above and beyond, offering tea while waiting for check-in, and preparing free amenities including snacks and drinks (and a bottle of wine!) for us in the room.
Disliked: Adjusting room temperature was a bit of a struggle.
Sumaya Sun, 26 January 2025
I really enjoyed my stay...
Liked: The spa facilities were exceptional