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Luxury Suites International At Ala Moana eee
Luxury Suites International At Ala Moana, 410 Atkinson Drive, Honolulu, HI | Area: Waikiki Beach Marina - Ala Moana
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3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (92 Ratings)
2.2 miles from Honolulu centre
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Hotel Description
TA-128-176-9472-01 Free internet a pool and a location right at Ala Moana Center open-air mall entice our guests at the non-smoking Luxury Suites International At Ala Moana which also offers a steam room and a Chinese restaurant. One of Waikiki's hotel mainstays since 1970 the hotel has 1097 standard rooms and one-bedroom and junior deluxe suites situated in the 13-floor Kona Tower and the 35-floor Waikiki Tower. Rooms have flat-panel TVs with cable and free high-speed wired internet (lobby has free Wi-Fi). Suites have two-burner stovetops two mini-fridges and dishwashers and some rooms have lanais with city and mountain or partial ocean views. Now comes the moment you have been waiting for since you booked a Hawaii vacation: a plunge into the sparkling blue outdoor pool. The hotel also has a fitness center steam room café with breakfast buffet Chinese restaurant with dim sum laundry facility and parking (for fee). At night you can shimmy and shake at the on-site nightclub. The hotel is in Waikiki on the second-floor of the open-air Ala Moana Center mall home to over 300 stores and restaurants. It's a 20-minute stroll southeast to Ala Moana Beach Park and its three-mile jogging loop and wide sandy beach with calm swimming area. Daniel K. Inouye International Airport the hotel is less than eight miles away.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Fitness Center or Spa
` No Smoking Rooms/Facilities
` Restaurant
` Swimming Pool
` Laundry
` Shops in Hotel
` Tour Desk
` Vending Machines
` Air Conditioning
` Bar
` Concierge Service
` Currency Exchange
` 24-Hour Front Desk
` Elevator
` Non-smoking throughout
` Nightclub/DJ
` Gift shop
` Fax/photocopying
` Sun terrace
` Mini-market on site

Luxury Suites International At Ala Moana Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.7 out of 5)

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3.8

Good - 3.8 out of 5

Anonymous Wed, 14 August 2019

Good

Liked: Location in Ala Moana center

3.4

Pleasant - 3.4 out of 5

Peter Tue, 13 August 2019

good stay, but was upset...

Disliked: hidden cost such as cleaning fee. not allowed to check-in before 3pm

2.5

Fair - 2.5 out of 5

Wallace Tue, 13 August 2019

upon arrival: my room sink...

Liked: The location was good.
Disliked: the breakfast was way over priced. It wasn't included in my package, but I tried it anyway. There was dog in the restaraunt on the 9th of Aug. Staff said it was a comfort dog. I am alergic to dog hair. ruined my morning. I was caught off guard on the housekeeping thing, my phone didn't work in Hawaii.

4

Good - 4 out of 5

Tristana Thu, 8 August 2019

Good

Liked: The 5th floor was great and we were able to go out anytime we needed. The towels, sheets and air conditioning were great.
Disliked: The room looked like it didn't have a deep clean. Room#547. There was dust around the glasses on the shelf. I found a receipt and a comb just under the under the bed from a prior guest. Two outlets were loose(when you try to plug something in, it falls out), the one for the coffee maker/microwave and the outlet next to bed on the lanai side.

2.7

Fair - 2.7 out of 5

Sk Thu, 8 August 2019

Passable

Liked: Close to malls, restaurants, etc.
Disliked: Bad service. Rooms not clean.

3.4

Pleasant - 3.4 out of 5

Anonymous Wed, 7 August 2019

good location

Liked: location
Disliked: management

2.1

Disappointing - 2.1 out of 5

Carol Tue, 30 July 2019

Worst ever

Disliked: Using LSI. Stayed here several times not using them.

2.7

Fair - 2.7 out of 5

Krystal Mon, 29 July 2019

Passable

Liked: I?m always a fan of staying at this hotel.
Disliked: I was not aware that this is a separately managed unit, which was disappointing at the hotel staff is always really great during our past stays. I didn?t get the 2 beds as I requested. Our fridge also turned off during our first night and we had to throw away all our cold items and use all our towels to wipe up the water that melted from the freezer. It took 2 days for them to send someone to replace our towels. I?ll be booking directly with the hotel next time.

3.6

Good - 3.5 out of 5

Anonymous Thu, 25 July 2019

Good

2.5

Fair - 2.5 out of 5

Brian Sun, 21 July 2019

Great visit with my sister,...

Liked: We were not offered any breakfast. The hotel was nice. We enjoyed the lobby (Starbucks, stores) and the pool. Parking at the mall and the skybridge was convenient for my sister who lives in Honolulu.
Disliked: We had no air conditioning for the first 2 nights. We called to address this about 30 minutes after arriving from our 13 hour trip. We were told it would be fixed the next morning. No one was able to make it that day, so it was fixed the following morning. We received an email enroute to Hawaii that explained that our rate did not include housekeeping. The fact that housekeeping was not included should have been clearly explained upon booking. I did not understand how that would work. It was explained on a hard -copy in our room. Until that time I was a bit upset about trying to make a cheap hotel towel work for an entire week. After the air was fixed LSI did inform us that we would receive complimentary daily housekeeping as a way to apologize for the inconvenience. This was nice and appropriate, however, they did not show up on July 13,2019 ( 2 days prior to our departure date). There was a mentally ill man who stood outside our balcony (23 stories down) every evening and late into the night screaming obscenities. Except for once, when someone called the police, and they came, and he left until the next evening. The room was basically dirty upon our arrival, smears on the painted wall and dust accumulated on the walls near the ceiling. The kind of things that should be taken care of between guests.

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Luxury Suites International At Ala Moana 410 Atkinson Drive, Honolulu, HI