We were told and the website showed a shuttle to Getty Museum which is why we selected Luxe. Upon arrival we were told it is one bellman that has many jobs and getting to and from museum is a large maybe.

it was a brief stay...

Liked: location, style, service
Disliked: nothing

they was unhelpful

Liked: the room was clean and comfortable
Disliked: actually the room in the photo was with balcony but we didn?t get it we asked help to heat my child food but they said we have to pay for that we used to park our car in the side of the hotel not in the parking but they let us pay for the parking

Good

Liked: somewhere renovation required

Passable

Really enjoyed our stay. Will...

Liked: Rooms great for families - big queen bed plus bunks. Nice pool. Easy location to get everywhere in LA.
Disliked: Enforced valet parking is a bit annoying - it would be so easy to park yourself in the car park but always have to wait for a valet to get the car. In house restaurant is quite pricey for what it is. We paid around $240 for four pasta dishes, one starter and a bottle of wine.

a very positive experience.

Liked: Staff went above and beyond. Bed was so comfortable, I ordered one for myself.
Disliked: Cost of parkingnoise from nearby freeway

Overall my stay was great....

Liked: Rooms were spacious and bed was very comfortable.
Disliked: Receptionist for check was very rude. She treated me like I was an inconvenience due to interrupting her phone call she was on. Ana did a great job following up and addressing my concerns.

Good

It was a great experience.

Liked: We arrived early. Instead of paying extra 100$ for an early checkin we checked in at 3:00 but we were given a nice suite.
Disliked: I wish the pool area had a hot tub.