Name: Lux Hotel & Spa Trademark Collection by Wyndham
Address: 117 South Watson Road, Arlington, TX
Telephone: (888) 420-1641

The first room we got into, the thermostat dial was broken, so we got another room. New room had NO hot water so we had to take cold showers. The bar restaurant lounge place hours says 'open til 2 AM' - not true, they started closing down while us and friends were having drinks and literally ran us out at 12:30. When you walk into the hotel, the lobby smells like sewage and the elevator area smelled like marijuana really bad! Wouldn't recommend, honestly.

Liked: Beds comfortable.
Disliked: A/C didn't work. No hot water.

Kind of felt scammed out...

Liked: Property looked cool and had convient location.
Disliked: I solely booked this room to go swimming and they were having a pool party that cost 20.00 to get in after paying for the hotel and all the amenities.

Superb

Expect extra guests

Liked: The rooms were clean, quiet and spacious. Beds were comfortable too
Disliked: Checked in for a 2 night stay and the morning after check-in, complete strangers walked into our room while we were sleeping because the front desk checked out our room to them. Took forever to get someone at the front desk to answer the phone and asked to speak to manager but was told no one available. Agent apologized saying that my reservation was cancelled and that's why she checked someone else into that room because their system was showing it was empty. On top of that our room keys were deactivated when the new ones were issued to our walk in guest, but the agent never mentioned that part so we found out after leaving the room and not being able to get back in

Exceptional

Liked: Prices are always good and premises is always clean

Disappointing

Liked: The location
Disliked: There were hairs all over the bathroom/toilet. We saw a bedbug in the bathroom the next day before we left. Very outdated carpet and it made it feel even dirtier.