Luton Hoo Hotel Golf and Spa Guest Reviews
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Joshua Sun, 4 June 2023
Exceptional
Aoife Sun, 4 June 2023
Exceptional
Claire Sun, 4 June 2023
No management of spa
Liked: The room was amazing and the staff very helpful. Bed was very comfortable. The roaming peacock in the gardens set the scene. Gorgeous walks and great breakfast.
Disliked: The hotel and room were great and it was just the spa that was a let down. The changing room is small and very messy. Dirty towels all over and no lockers available so I had to give my clothes to my husband to put into his. No seating by the pool as they had a wedding party in that took over the place. The only place to sit was in the jacuzzi, which was also crowded. We went ba k to our room after 30 minutes.
Anonymous Sat, 3 June 2023
Passable
Liked: Nice friendly staff.
Disliked: I wasn’t informed at check in of the various times the pool was closed for families. I traveled with my son so I wasn’t able to take full advantage of the facilities with him which was a shame. The pool was also closed a number of times whilst I stayed which was also inconvenient.
Catherine Sat, 3 June 2023
Comfortable stay, excellent amenities &...
Liked: Spacious and comfortable rooms, friendly staff. Breakfast in the Wernher Restaurant was delightful with many options to choose from (hot & cold food, healthy options too). The facilities are fantastic - lots of gym equipment and various spa facilities (steam room, sauna, solarium, large pool and large hot tub).
Disliked: Disappointed with limited selection and quality of food for their room service menu. The pizza tasted like it just came out of a frozen packet and microwaved. It wasn't cheap wither to order room service! I feel this could have been improved. We weren't able to eat in the main restaurant, the Wernher Restaurant, which wasn't disclosed to us at the time of booking nor when we checked in.
Rodolfo Sat, 3 June 2023
Delightful
Disliked: Swamp cooler (air conditioning) ineffective
Raymond Sat, 3 June 2023
stunning, all the staff were...
Liked: on our arrival the concierge Rob , presented our room to us , and his passion to explain the history and what was available for us to view and use was something we will never forget. on departure he once again was simply so wonderful. we decided to return because of this and have already booked.
Disliked: nothing!
Prince Fri, 2 June 2023
Service was not as good...
Liked: The room was very nice, the location and the golf is great  the breakfast was excellent
Disliked: The hallway outside our bedroom was not clean.  We ask for extra towels and it took two hours.
Calim Thu, 1 June 2023
Exceptional
Talia Tue, 30 May 2023
Exceptional