LUME Boutique Hotel Autograph Collection Guest Reviews
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1.4 miles from Frankfurt centre |
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Andrea Sat, 4 May 2024
Excellent stay at a centrally...
Liked: The hotel has an excellent location on a quiet street. Frankfurt is a walkable city; you can reach the main attractions on foot from the hotel. Additionally, there are several cafes and restaurants nearby. The hotel is very stylish; the room was comfortable and quiet. Overall, I had a pleasant stay in Frankfurt and recommend this hotel.
Disliked: The personnel completely lacked kindness and helpfulness. I paid one day for the breakfast to try it, but I considered it too expensive based on what was offered. There was a movie or commercial shooting at/in the hotel those days; it would have been great to be informed about it. The crew was unfriendly; they blocked the elevator by moving their staff, and when I mentioned it, one of the crew members simply pointed to the stairs that I could use. As a guest paying for my stay at the hotel, I found it impolite.
Francesca Tue, 30 April 2024
Passable
Liked: Good breakfast. ut expensive. good location
Disliked: I have tried to contact you about my final bill having two different charges per night for the 2 nights we stayed . I wondered if you copied explain this. We stayed two nights in thesdame rooms but were charged more the second night. I didn't notice this disparity until after I had paid.
Martijn Mon, 29 April 2024
Had a great stay
Liked: Fine hotel, good atmosphere with spacious rooms and a perfect breakfast.
Disliked: The streets in the hauptbahnhof area are famous for its junkies and prostitutes... Not the best place to walk around at night.
Amy Sun, 28 April 2024
A great location to recover...
Liked: Room was lovely and quiet. Staff pleasant and helpful.
Disliked: Everything was great!
Rachid Thu, 4 April 2024
Superb
Carole Tue, 2 April 2024
Very good
Eelco Sun, 31 March 2024
Very good
Ramesh Sun, 31 March 2024
Superb
Thomas Wed, 27 March 2024
Boutique style hotel with very...
Liked: Very friendly and competent staff, rooms with high quality amenities (kettle and coffee maker, spacious room), breakfast very fine!
Jelena Sat, 16 March 2024
Exceptional
Liked: Excellent service and staff. Great breakfast and above all very clean hotel.When I book the next trip to Frankfurt, I will definitely stay in Lume.