LUMA Hotel - Times Square Guest Reviews
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|1.5 miles from New York City centre|
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Ian Mon, 8 June 2020
Laura Thu, 26 March 2020
Great location all Manhatten highlights...
Liked: Great location. Super close to Times Square and very nice staff. Everything was clean and we had a nice view.
Disliked: The room was quite tight when the sofa bed was in use (for the third person) but this was no problem for us.
Ferenc Mon, 16 March 2020
We had a great time...
Liked: I liked the location, a relatively quiet street in anotherwise very busy neighborhood. Very central, close to Times Square and Bryant Park. We could reach a lot of places on foot. The room was small but liveable. The beds were very comfortable.
Disliked: Unfortunately the building itself was scaffolded, but hopefully that is temporary. We had a room on the 6th floor and it was pretty dark throughout the day (I suppose that was reflected in the price). The ventillator in the bathroom was hanging down dangerously, but we reported it and it was fixed very quickly.
Teresa Mon, 16 March 2020
As far as the hotel...
Liked: The king sized beds were wonderful. The rooms were large enough to where you didn?t feel cramped. The mini bar was stocked with almost anything you could want.
Disliked: The only thing we didn?t like was the view. I guess I should have read better we looked at black hole with building construction going on. The other problem we could not get on the internet for our room. I called and was told they couldn?t help. So we used our friends login who was in another room.
Larissa Sun, 15 March 2020
Better than expected
Liked: I loved the localization, the room, all the amenities like the best hair drier that I?d ever used, the bed was so comfortable. The gym bag was also an amazing experience with a lot of equipments.
Disliked: I don?t like the manner they deal with me on the front desk. I paid the full price of hotel in advance and on the check out they charged me again and didn?t accepted that I had paid for some while. It was very uncomfortable.
Anonymous Sun, 15 March 2020
Anonymous Sat, 14 March 2020
Khalid Sat, 14 March 2020
Liked: Location and comfortable
Manoel Fri, 13 March 2020
Disliked: very good
Ed Fri, 13 March 2020
Best Little Hotel in NYC
Liked: We visit NYC at least once a year and have stayed in many hotels because we never found one we ?loved? until now. We love the Luma Hotel. We love the location across from Bryant Park and half a block to Broadway. We love the room - the only room we could find with 2 king beds and perfect for a girls? trip. We love the restaurant and the Happy Hour. Most of all we love the staff/service. We were greeted as we came and went with smiles and kindness. We especially enjoyed Jonathon, Cory at the front desk and Abrahm. As we passed the front desk we asked for a bucket of ice and Abrahm was waiting for us at our door. We also enjoyed meeting Alina, the robot! I could go on because there were a hundred little things that made our stay awesome.