Lum The Queen

Helpful host; cleanliness below par,...

Liked: We were disappointed that this was basement accommodation. There was no indication in the description or photos that this may be an option. There were narrow and winding spiral steps down into the apartment which we managed but others may find challenging. The sofa bed is awkwardly positioned for others overnight if requiring access to the kitchen. The bed linen and a towel provided were not clean; nor was all of the cutlery or the kitchen sink. However the host did respond promptly when highlighted, apologised and more towels were provided. Given the basement location and complete lack of natural light, the apartment felt very oppressive at night and was uncomfortably hot despite fans although the weather was unusually warm. It was also very damp. Towels etc did not dry- there were few places to hang these to support drying. And there were no instructions for the dehumidifier which we had to empty daily. The location was reasonable- a long walk to the centre but public transport options and plenty of options for food in the area. For the price and for Toronto it was probably acceptable though the cleanliness was poor.
Disliked: Cleanliness of appliances, cutlery, crockery; damp; lack of natural light.

Good

Very good

Liked: 2 rooms
Disliked: Far from downtown

Exceptional

Very good

Disliked: When it came to all of us taking showers, there was no hot water when asked why was told to wait an hour, really and before that I asked for a Early Check-in.I was told for a small fee Even though we were leaving 10 hours earlier. And the original checkout

Pleasant

Average

Liked: Standadrd
Disliked: Location

Exceptional

Great location and spacious.. not...

Liked: It's definitely spacious. The beds were comfy. Full kitchen and fridge were nice. The location was good. Convenience store right across the street, and an AWESOME little breakfast spot close by called 'White Lilly' I HIGHLY recommend.
Disliked: While the bed clothes and towels were clean.. The floors and bathrooms were not. The giant mirror had hand prints and smudges all over it. It really needs a nice thorough cleaning.There is the smell of cooking oil which they cover with strong air freshener. But it's next to little eateries so.. not much else they can do about that. Wasn't much of an issue for us. It was kind of a tricky place to find. In between streets.. It would be helpful for them to give clearer instructions. Also.. the 'garden view' table set up is really just a table set up on the ground outside the door right next to the parking spots.. more of a 'look at where you parked view'.. Not a deal breaker, but certainly not as advertised.Overall, it was a decent stay for the price.. with a thorough cleaning, some bed clothes for the sofa bed, and a little fine-tuning (maybe some decor?) it could be great.