Lucky Gem Penthouse & Luxury Suites at Signature Resort Balcony Strip View 3505

Beautiful and clean would stay...

Liked: I loved the staff were great and helped out in every way. My check wasn’t till four. We got there early. They gave us a pass to go to the pool until it was ready. They also checked our bags and had them brought up when it was time for check in so we didn’t have to worry about keeping up with them. The room and the view was gorgeous. The beds were comfortable, clean when standing out on the balcony you had a beautiful view just like in the picture above we also like how the hotel towers were connected where you didn’t have to walk outside to get to the strip you can walk through the hotel. I would stay here again when traveling everything from check-in to check out was with ease and no issues.
Disliked: Being that we stayed in the penthouse I wish they would have been some type of a sign on the bar stating if the coffee was complementary or or did you get charged a fee some places when you go into rooms it’s usually complementary but being that this is the penthouse. I was not sure I was a first time stay here in this hotel and first time staying in the penthouse, so I was a little, unsure if I was able to use it or not without being in charged extra other than that, I had no complaints everything was wonderful.

Superb

Disliked: Honestly the hotel is amazing, the location is great, the staff were wonderful, but for the cost the bed was a bit too firm for us. But we definitely want to stay again! We loved it for a couples weekend in Vegas!

Exceptional

Exceptional

Room itself was fantastic however...

Liked: The property itself was fantastic and the room was great
Disliked: I didn’t like that when we checked in we were informed that we couldn’t take advantage of any of the hotels amenities. We were not allowed to order room service to the room or use the private lounge which is why we booked this room, we also had the entry light flickering all night in our room and the hotel said “we can’t do anything about it as it’s a private owned” Extremely frustrated to have had it advertised on booking.com to have access to amenities and not be allowed into them.

Good

Liked: The balcony provided a great scenery at night and we were away from all the Strip traffic! AND this room has a microwave and fridge...until you stay at a handful of hotels you won't know how lucky we were.
Disliked: All three times we requested our car from valet they took a long time. Guest who were coming out before our car came way after we requested ours! The 2nd time made us late to our dinner reservation!

Wasn’t bad but huge factors...

Liked: Nice location, nice view
Disliked: Literally got the room for the “spa bathtub” that was broken and didn’t work for the “spa effect” The bed didn’t make me feel I was staying in a suite. Hard and seemingly old

Superb

Superb