Lowell Hotel Guest Reviews
Write a review
Write a review
Anonymous Fri, 23 May 2025
Not a 5 star hotel
Liked: This property charges gratuity on a free breakfast (which they later said is capped as a credit), which I found tacky considering the very high price of the rooms. Poor communication with front desk and between members of staff. Paid for two expensive rooms for a weekend and had expectations of a luxury stay, was not that. Instant coffee in the rooms. 3 credit card holds for two rooms, why?
Disliked: Rooms not up-to-date (considering price)
Robin Wed, 23 October 2024
A glorious moment in time...
Liked: everything!!
Disliked: nothing!
Vuyo Mon, 23 September 2024
It was comfortable
Liked: The room was comfortable
Disliked: The room had terrible views and it was small
Alinda Mon, 9 September 2024
Exceptional
Liked: The hotel was amazing, great location and the most friendliest staff!
Elizabeth Tue, 6 August 2024
My favorite
Liked: The staff was incredible! I’ve never been so taken care of. I was truly sad to leave. The hotel was awesome, but what truly made it was the people who worked there. Every single one of them including the bar tender and hosts at the bar next door and are all time fave, Jesus!!! They all took such pride in the hotel and their jobs there. I told them they were stuck with me for life, because I’m never staying anywhere else.🤣 I felt like I had these awesome big brothers by the time I left. I can’t say enough about what an impression they made on us. Jesus we miss you and we will be back soon!!!
Disliked: Nothing. The people made it perfect. If I had to say anything I wish they had smart tvs so I could watch Netflix or Hulu. But that’s just me being spoiled! I really wouldn’t change a thing.
Hamda Mon, 29 July 2024
Exceptional
Danese Mon, 15 July 2024
We will be coming back!...
Liked: The staff is just as good as a Four Seasons. Caring, patient, up-beat, fun. Also they have all the amenities of a 5-star hotel, but in a boutique package.
Disliked: Hallways are cramped and elevators miniscule, but it’s an old building
Jordana Fri, 5 January 2024
Exceptional
Liked: Staff exceptionally friendly and helpful. Beautiful property with beautiful public spaces.
Bay Sun, 31 December 2023
We will definitely be coming...
Liked: The staff we exceptional, the atmosphere was lovely, it was exactly what we hoped it would be.
Disliked: The view from our room was amazing.
Rebecca Sat, 30 December 2023
Very good