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Lotte New York Palace

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Lotte New York Palace, 455 Madison Avenue, New York City, NY -(888) 420-1647
Area: Rockefeller Center - Bryant Park
(Map)
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (680 Ratings)
0.9 miles Park Avenue Armory
v6 mins driving
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The Spotlight on Lotte New York Palace

Luxury Meets Music Vibes in the Heart of Midtown

Modern elegance meets rich history at Lotte New York Palace, a sophisticated hotel in Midtown Manhattan just steps from iconic cultural spots. Set directly across from St. Patrick’s Cathedral and close to Rockefeller Center, this upscale hotel is ideal for guests seeking comfort and style before or after a big night out. Rooms feature marble bathrooms, cathedral views in select units, and thoughtful touches like a mini-bar and dedicated work desk. With a massive 7,000-square-foot fitness center and spa, the hotel offers more than just a good night’s sleep.

Why Concert-goers love it

Location is everything, and this hotel delivers. You're just minutes from Broadway theaters and Midtown concert venues, with complimentary transfers twice daily to Wall Street and Broadway destinations — perfect for catching a show without the hassle. After the encore, return to a peaceful room with surprisingly low city noise thanks to top-notch insulation. The 4 p.m. check-in time gives you plenty of time to settle in, and the plush amenities make late-night returns feel like a treat.

Who this Hotel is great for

- Groups of friends who want a stylish base in the city
- Solo travelers checking off a bucket-list show
- Couples enjoying a romantic weekend tied to a concert
- Fans seeking post-show peace and quiet in a luxe setting
- Budget-conscious fans may find it a splurge, but a worthy one

Food and Drink Options

Start your day (or recover from your night) with breakfast or weekend brunch at The Villard. For something more casual, there’s an on-site bakery and two lounges serving drinks and light bites. In-room dining is available for those late-night cravings after a show. While 24/7 room service isn’t explicitly listed, the options on-site and nearby mean you’ll never go hungry.

Nightlife Options

While the hotel itself is more refined than rowdy, you're only a short walk or cab ride away from Midtown’s vibrant bars, lounges, and live music venues. Prefer to wind down? The hotel bars serve up craft cocktails in a relaxed setting — ideal for a nightcap without the crowds.

What People Say

Guests rave about the location and views, especially those overlooking St. Patrick’s Cathedral. The rooms are spacious by NYC standards, and the staff gets high marks for professionalism. Many appreciate the historic-meets-modern vibe and the attention to detail throughout the property.

Areas for Improvement

It’s no secret — the price tag is steep. But many guests feel the quality and location justify the cost. Some note that the hotel can feel a bit formal, so if you’re after a hip, ultra-modern vibe, this might not be your scene.

The Bottom Line

For concert-goers wanting a luxurious and peaceful stay within walking distance of Midtown’s top venues, Lotte New York Palace hits all the right notes.
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Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Trouser press
` Heating
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` Evening entertainment
` On-site parking
` 24-hour security
` Concierge services
` Family Rooms
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` Convenience Store
` Non-Smoking Rooms Available
` Wine/champagne
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Contactless check-in/out
` Food delivery
` Audible alarm
` ATM or cash withdraw on site
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Spa/sauna
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Internet access (charges may apply)
` Wi-Fi available (charges may apply)
` Pets allowed (charges may apply)
` Takeout dining services available
` Parking available (charges may apply)
` Indoor parking (charges may apply)
` Valet parking (charges may apply)

Lotte New York Palace Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

Write a review

1.5

Poor - 1.5 out of 5

Anonymous Thu, 12 June 2025

Horrible never again

Liked: I liked the location.
Disliked: Room was outdated and horrible for a 5 star hotel, no coffee machine or kettle in room. Bath amenities were not there, sub standard for such hotel and price. Breakfast was totally overpriced we pai $200 for breakfast for 2. $12 for coffee is a joke.

5

Exceptional - 5.0 out of 5

Amber Fri, 6 June 2025

Exceptional

Liked: Great lobby, location, staff, and room size!

5

Exceptional - 5.0 out of 5

Yvonne Thu, 5 June 2025

Great week at Nyc!

Liked: Great location! A block away from 5th Avenue

5

Exceptional - 5.0 out of 5

Yvonne Thu, 5 June 2025

We had a great week...

Liked: The location is #1 sibce you are a block away from 5th Avenue and shopping is walking distance.

5

Exceptional - 5.0 out of 5

Lynn Sat, 31 May 2025

Exceptional

Liked: Convenient,new
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Robert Sat, 31 May 2025

Wonderful place to stay in...

Liked: Wonderful property and historically interesting.
Disliked: Not a great deal but the lounge could have been a little bigger but that goes to what a wonderful place it is so a lot interest

5

Exceptional - 5.0 out of 5

Harper Mon, 26 May 2025

Exceptional

Liked: I stayed here with my 2 young daughters and we had a fabulous time. The bellmen and housekeeping staff were especially delightful, the reception staff were a little less friendly. Location was perfect too!

5

Exceptional - 5.0 out of 5

Kianaz Wed, 21 May 2025

Exceptional

3

Pleasant - 3.0 out of 5

Ahmad Tue, 20 May 2025

Needs serious renovation

Disliked: Its very old , shower hose wasnt even stable

3.5

Good - 3.5 out of 5

Mohammed Mon, 19 May 2025

Comfortable

Liked: Location
Disliked: No running water in the room.At the check in time I was advised I will get a bottle of water for free. After that I will have to buy water !!!! This is the first time I experience such a policy in a 5 star hotel.

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Lotte New York Palace 455 Madison Avenue, New York City, NY