It was a good stay, but will look for something a little nicer next time.

Liked: Pool.
Disliked: Room wasn't as nice as I thought for the price.

It felt more like a...

Liked: The location is great; we can easily access all the tourist attractions we wanted to visit.
Disliked: The double room does not have a queen bed; instead, it has a full-size bed, which feels a bit small for the two of us. The pool was closed during its operating hours, so we were unable to use it. The breakfast buffet was just average.

Enjoy Ottawa and lord Elgin

Liked: Location is great and walking disctance to everything special ..room good size, perfect to stay , rest after much walking , bed comfy , bathroom nice! Everything functional and looking good!
Disliked: Hotel itself is nice, but luck of something fresh.. look dull and boring ..it’s classic style but bit outdated in my view.. nothing special in design to look warm. Of course people who work there compensate this with their smiles and kindness! I just think hotel somewhat represents Canada, and could do its better than now.

Not happy with the receptionist...

Disliked: I wanted to treat my friends from Egland by paying the hotel. So i prepaid. However At the checkout, the receptionist charged their card, slthough i have prepaid. When i came to pick them up - she was rude to me when i asked her why dud she let them pay.. at this time i do not see a refund on my card so it looks like it was paid by my guesrs and us? Pls advise.

Very good

We enjoyed the hotel and...

Superb

Liked: The staff is very understanding & very helpful when something is not to your liking. They also are very good at communicating. As long as you are respectful they will be helping you in any way they can. The location is in the heart of downtown and the rooms are very clean, the bathroom is very nice.

Superb

Great location, decent price, staff...

Liked: The location is perfect
Disliked: This is the third sat at this hotel and 2/3 times we had a room that smells like cheese. Very unpleasant. The second dislike are the thin walls. Our neighbour had the tv on all night. Very difficult to sleep.

Good

Liked: Location is great
Disliked: Slight smell of cleaner and old carpet in the hallway.