Very good

Disliked: toilet mad too much noise

Kind of sets the tone...

Liked: We arrived close to midnight, and at 3:30 that morning our vehicle was stolen. When my husband talked with the manager, she was very indifferent with the traumatic situation. Also the officer who came to make the report and review the video said he had been there a month ago. If it’s an ongoing issue than maybe have a gated parking like in Irvine

Hotel was clean and quiet.

Liked: Cleanliness
Disliked: You get charged an internet charge that is supposed to be charged if you use their internet. I NEVER LOGGED INTO THEIR INTERNET and got charged 9.99 per day. I called the hotel and she assured me that I couldn’t be charged w/o logging in. I NEVER LOGGED IN. I used my cellular data the whole time They need to change their rationale/justification for making that charge. It’s a gyp!

Exceptional

Very good

Superb

Very good

Exceptional

Bad start but things improved....

Liked: Convenient and bar/restaurant was good.
Disliked: Arrived at exact checkin time with months long reservation and being told I would have to wait approximately another hour to checkin because they were “ busy “ was not acceptable to me after a 7 hour drive. I was told to feel free to go back to my car to wait or sit in the hotel lobby. Was not happy and after a little blowback was told they had a room available. NOT acceptable