London Olympus Hotel Nirvana, London

Exceptional

Very good

Liked: Great location

Disappointing

Liked: Was easy to get to from work was 15 min walkLocal shops nearby My room had cooker and fridge which was useful
Disliked: Cleaned the room every 2 to 3 days No one was at front desk even at check out No communication Even checking in was an issue Despite giving me a deluxe room in loft the value window was broke Wifi played upI was staying in another place but they never got in contact so booking.com exchanged it and paid difference This place was expensive yet the original place was better and cheaperDefinitely not value for what you pay should be cheaper regardless of area or location

Passable

Disappointed

Liked: I loved the fact that the property had all the appliances in the room such as microwave, fridge, cooker. That was very useful.
Disliked: I rented this time room number 12 and I must say that I was disappointed. The room for me doesn?t correspond to the picture advertised and the poorly cleaned. The room had a massive spider web, the dust was not cleaned properly and the heater weren?t working perfectly. The room was very cold. After I moved to room number 5 and the room was sparkling clean however, the heaters weren?t working which I requested a heater that I never received. So the room was really cold. Due to COVID 19 I believe that cleaning of the facility should be a top priority as customers can feel save when spending the night there and is also heathy and safety.

Wonderful

Liked: The room , the fridge I loved
Disliked: Too hot in the night

Superb

Disappointing

Terrible. Best part was leaving!!!!

Liked: I liked leaving the premises.
Disliked: I didnt like waiting 15 minutes to be checked in. Nor did I like the lock on my door was coming off. I didnt like the fact my toilet seat was broke and when I asked for it to be repaired the guy changed it and said it's not perfect but I'm not a plumber. (Didnt know plumbers job was to fit toilet seats). I didnt like the fact my carpets had not been hovered or I was given ripped bedding. The bathroom had a leak coming through the ceiling and when I reported it they told me nothing I can do. No one to check me out the hotel. Had to leave my keys just by the office. The smell of weed from other rooms or the fact that rubbish was left outside my room for my entire visit. Would not recommend go to a different venue that isnt run by these.people.Had I of been there for more than 1 night I would have demanded a refund on my stay. Disgusting.