London Marriott Hotel Twickenham

Exceptional

Convenience over substance

Liked: Convenient to rugby stadiumBreakfast was goodSpotlessly clean
Disliked: Difficulties getting directions to car parkWe were not expecting reduced facilities due to upgradeBed mattress was very hardFood menu and quality in restaurant was disappointing. Very limited menu.Overcharged by £23 which I will be coming to ntacting you about. Dont know when the £50 extra waiver is returned or why it might not be

Exceptional

Lovely place, mislead by booking.com

Liked: All good - clean etc
Disliked: Location - booking.com said 1.8km from central London. It was actually 18km

The staff make this great...

Liked: Comfort and nice staff
Disliked: I like everything

Great base for a late...

Liked: Easy to find and safe parking, great free access to leisure amenities
Disliked: Nothing

Average

Liked: Nice rooms. Comfortable bed.
Disliked: Parking was awkward to get to and leave. It’s inside the stadium so we had to wait for them unlock the gates so we could get out which took time. Food was ok but not brilliant. The hotel is undergoing renovation.

Lovely room

Liked: Excellent room
Disliked: You didn't say that there were significant works going on at the hotel.

Recommended for a well presented...

Liked: Great size room, comfortable, good decor.
Disliked: Nothing to say.