London Croydon Aerodrome Hotel BW Signature Collection

Exceptional

Liked: Staff at main reception excellent very helpful
Disliked: Politeness excellent service

Great stay, reasonably priced, lovely...

Liked: Nice room, lovely staff, very convenient location
Disliked: We wish the room had air conditioning as it was really hot that weekend

The room was decent sized...

Liked: The room was neat and tastefully furnished.
Disliked: No proper cooling system , it was extremely hot everywhere even the lobby. They had a portable air conditioner in our room but at the time we arrived it was not on so the heat was intense, the windows had to be open for the air conditioner pipe, and it was noisy because the hotel is in a busy area. The bath tub was chipped, carpet was stained and telltale stains on the bathroom walls too.

Exceptional

Liked: Good customwr care, excellent breakfast lovely staff
Disliked: We needed a fan in bwdroom was very hot

Superb

Disappointed

Liked: Good location, nice looking hotel with nice bar and restaurant
Disliked: Limited parking which was expensive if you could find a spot. The air con in the room wasn’t working so they had given us a portable air con unit which was very noisy. Had to have the window open so that the hose for the air con unit could draw air from outside, so it was very noisy with traffic and police sirens etc. it’s in a vey busy area.

It was good and decent.

Liked: Clean and Tidy.

Good

Liked: Location and staff are superb
Disliked: Carpet really need changing. Beds were super comfortable and lovely bedding but carpets make us feel a bit … dirty.

Good breakfast, bad shower and...

Liked: Affordable, easily accessible for disability as I have mobility issues. Good breakfast
Disliked: Shower only had hot water, I couldn’t turn it down, the shower tap might be broken so it couldn’t get colder. Also room was freezing during the night, couldn’t turn the ac off.