London Bridge Resort

Superb

Amazing! I want to go...

Liked: Everyone was extremely nice and helpful. Nate was amazing! We are FBA’s and we received exceptional hospitality!
Disliked: The maintenance guy knocked on our door and hour before check out to get into our room to change air filters. However, the other great experiences definitely overrides this hiccup. It was slow on a Sunday. Not many ppl.

Great hotel

Liked: Great hotel in a great location. Room was large with a separate sitting room, kitchen and bedroom. Bed was comfortable.
Disliked: Decor was dark.

This is a nice hotel...

Liked: Great location, big room, staff was friendly, we felt at home. We had a really nice trip!
Disliked: The bathroom in our room was not very well cleaned and the bathtub did not drain well so when you showered it would fill up quick. Everything else was excellent, would have given 10/10 if not for this.

Good

Superb

Liked: Friendly staff,nice pools
Disliked: Pools closed to early,got a second floor room with no balcony or backyard area

Superb

Disappointed and not family friendly.

Liked: Great location and able to walk the boardwalk area.
Disliked: On Friday the temperature was 101 and staff would not allow our family in the Kokomo area at noon. This is the only shaded seating areas, and includes food, drinks, corn hole and the lower volleyball pool. They instructed us that because not everyone in our party was an adult, we were restricted to the pool area with a slide which had NO shade structures. Staff said there are no umbrellas offered because one fell down and hurt a guest recently. As a guest of the hotel, I was unaware nearly all of the amenities would be off limits making it NOT family friendly. During this time, I took pictures showing a total of 12 people in the large area and 95% empty but the manager claimed it would get busy and it was for the safety of the kids. I did ask to talk to the manager to see where we could go to get out of the sun. They called the GM who denied us being in the shaded areas due to the rules and safety. We were directed by staff to go sit under a tree! I guess it gets dangerous at the volleyball pool, cornhole, tables and all areas but the upper pool because the young guy said "we are doing it for the safety of your kids". I even told them we would be leaving in 2 hours but I wanted the kids to be in the shade, have some water and get some food. After being embarrassed with an escort of 2 staff members out of the area, the manager came to us while we were sitting in the sun and said sorry for the misunderstanding - they will allow us in the area until 5pm. They also offered to make the kids smoothies. If you have kids, I would highly suggest a different hotel that is family friendly and offers shaded areas for a family. We all know how hot it gets and it is not fun sitting in direct sunlight.

Very good