Loews Sapphire Falls Resort at Universal Orlando Guest Reviews
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Kristine, Upper Marlboro, visiting Hard Rock Live Orlando Mon, 26 August 2019
Liked: Proximity to Hard Rock Live Venue and water taxi was nice.
Disliked: No availability of king size beds; toilet tissue holder was broken; positioning of light switches and trash cans inconvenient.
Sarah Sat, 26 April 2025
Superb
Kim Sat, 26 April 2025
Thank you for being our...
Liked: We come back to Sapphire Falls a few times a year. I absolutely love it here. Great location and the staff is outstanding. We recommend Sapphire Falls to everyone
Disliked: Everything was great. Thank you
Jaime Fri, 25 April 2025
I had a wonderful stay...
Liked: I was given an early check in at noon because I ended up getting sick from one of the rides and it was very nice of them to do that.
Disliked: The bathrooms could have been nicer.
Daniel Fri, 25 April 2025
great expierence
Liked: water taxi to parks and POOl area
Cameron Thu, 24 April 2025
I’ve always loved staying at...
Liked: Location, convenience to Universal Studios, Hotel was clean and has lots to offer
Disliked: For the price we paid, it should have been comparable to the 4 other Loews premium hotels and used our room keys as a fast pass.
Hassan Thu, 24 April 2025
Would stay again
Liked: Great all round, excellent staff and very helpful, enjoyed our stay. Kids activities were great.
Disliked: Swimming pool is slightly on the smaller side with only one slide but was still great to use.
Ashley Wed, 23 April 2025
Passable
Liked: The pool access and transportation to Universal were a time saver.
Disliked: Don't like that it's advertised as all-inclusive but really it's just full service. You have to ask for everything. And it took hrs to receive anything.
Anna Tue, 22 April 2025
Superb
Liked: Wonderful hotel, perfectly located close to the parks. We loved the little boats and really enjoyed the pool. The staff was polite and friendly, everything was clean and cozy. We’ll definitely be coming back again!
Derek Tue, 22 April 2025
Exceptional
Debbie Mon, 21 April 2025
Exceptional
Liked: Location