We had every intention of exploring Philadelphia, but the room was so comfortable, we decided to spend one whole day luxuriating. Loved swimming laps in the pool and doing a sauna after.

Liked: The room was absolutely gorgeous; the bed was super comfortable; the toiletries were top shelf.
Disliked: No negatives.

Liked: Valet parking
Disliked: Did not bring me a crib after I asked twice

Liked: Very spacious--remarkable fitness center--very good food.
Disliked: meeting rooms much too chilly.

Liked: Decor, room service, spa.
Disliked: I waited 10 minutes at the front desk before anyone came out to help. Most often, the hotel is more exquisite than the service. Sometimes rooms are not cleaned and housekeeping needs to come up and fix things.

Liked: The restaurant
Disliked: Rooms very small and walls were paper thin

Liked: Great location, very convenient
Disliked: Lobby smelled of smoke. Dated and staff was not 4 star quality.

Liked: Great location, right next to bus tours, hard rock cafe, close to Reading Market.

Liked: staff courtesies and ever-present helpfulness; checkin and checkout, parking, etc., very well and conveniently organized
Disliked: nothing wrong at all

Liked: super friendly, room had lots of light but also got dark when needed. decor was simple but nice.
Disliked: bathrooms were very standard for the price and the rest of the decor

Disliked: Floor didn't look like it was vacuumed, but the bathroom was clean and nice-tiled,standing shower was different than the usual bathroom tub unit at other hotels.