Lodge Geneva National

Was told that I would get a text when the room was available, waiting 2 hours with no communication. Finally went inside and the girl said that they were too busy to let us know room was available. lol no thanks!

Liked: Clean.
Disliked: Customer service.

Exceptional

Liked: Everything was great! Staff was friendly and professional!! Crafted Italian was amazing!!
Disliked: They were doing renovation, so we had to walk a little farther to the other elevator to get to our room.

Exceptional

Superb

Liked: The staff was very nice and helpful. The restaurant was delicious. And the atmosphere around the hotel was very nice.
Disliked: There was a lot of construction going on on the 1st floor, which limited room options (a room with direct access to.outsode pool) on the first floor.

Pleasant

It seems you are making...

Liked: Outdoor areas.
Disliked: Construction, remodeling rooms, dusty from time to time. Very little food options, no place to grab any snack after 4pm. No dresser or cloths storage.

Exceptional

Liked: Very comfortable & clean.

Pleasant

Exceptional

If I would’ve paid holiday...

Liked: The hotel is in the process of remodeling. The room was very basic. I was woken up by construction the next morning.
Disliked: Since the rooms are just being remodeled, I don’t think they’ll they’re finished . At least I hope not because they were very austere, basic. No art very little lighting and a couple issues with cleanliness (bathroom) . There’s a huge TV that is very difficult to navigate. I just wanted to watch the news . I had to ask the front desk to come down to show me how to work it.