Exceptional

Excellent

Liked: The water lodge was amazing, the food was great for dinner and breakfast and the staff are a credit to the hotel.
Disliked: Nothing

Very good

Liked: Room was beautiful, staff were very friendly and helpful.
Disliked: Was a noise in room all night but I didn't make an issue of it.

Relaxing

Liked: Dinner and bar
Disliked: No swimming pool

Exceptional

Very good

Lovely place just think for...

Liked: The location and garden areas were perfect
Disliked: Got the price of the room I would have expected a fridge and air conditioning

Disappointing

Apart from the above points...

Liked: Location,had a spa . Lovely grounds and scenery.
Disliked: We stayed there the night before 13 th February as we were given a voucher for Xmas so the next day 4 times cleaners came into our room and said they are still there it was so embarrassing as it looked as if we had decided not to leave . Felt as if we just decided to stay of course we could hear the cleaners saying oh they are still there after the 4 th time I said let’s go down downstairs and see reception as this is so embarrassing. Went to reception and they said cause it was done in 2 separate transactions voucher the night before then the booking for the next day which that shouldn’t be the case as they have it on the computer. Also told reception that our toilet kept dripping all night which was so annoying , was told they would tell maintenance about it , when we came up later on it still was dripping nothing had been done so that was off putting as you don’t want to go away for two night and listen to water dripping. Went for a spa and water experience sauna not working said to the staff member still wasn’t working before we left a little bit annoyed there as there are not many facilities there so that was a let down for me .