Living Water Resort & Spa Guest Reviews
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1.9 miles from Collingwood centre |
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Steven Mon, 25 March 2024
High End Price..Nothing For It!
Liked: Location was great. We were there for a weekend Dance Canada Competition.
Disliked: Honestly for the "High end" they claim to be.... the price per room includes....well nothing!! They don't include a breakfast for that price ...not even muffins. All other hotel chains I have stayed in recently and there has been a few...include breakfast and ALL day coffee, they offer free coffee from 6:30 - 8:30 am ONLY!More importantly these expensive rooms DO NOT INCLUDE a daily refresh of your room ( clean towels, vacuum, or bedding exchange) as every other 1 I have stayed in does and having at times paid less per night than at Living Waters!! Needless to say...very disappointed in the services offered as they have extra charges for everything and if you choose to pay extra to get bedding exchange...you have to make your own bed, they don't do it for you even though you had to pay extra when nearly EVERY other hotel chain it's included in your room pricing!! So for all these reasons...I will never be returning and will stay elsewhere next time where I actually get my monies worth.That is not the end either, as they require $200 deposit upon entry and when booking out, prior to returning your deposit they need to have room service check your room. We'll, we waited nearly a half hour in lobby before I went back to hotel reception and told them that we were going to be late for dance competition if they did not hurry up. Imagine how long we may have had to wait otherwise had I not said something since a half hour had already nearly passed. Thumbs down for service at a hotel that charges nightly stay as if competitive "high end" like the Marriott and Hilton chains but give you nothing but a room to lay your head!! VERY DISAPPOINTED
Shawna Mon, 25 March 2024
Very good
Liked: The room was very clean and comfortable. The location was perfect.
Disliked: I didnt really enjoy that you had to get a pool key and the coffee wasnt 24/7, its only served till 830.
Trotter Mon, 25 March 2024
Amazing can’t wait to come...
Liked: The location was beautiful
Disliked: If I had more time to use the spa
Browning Thu, 21 March 2024
Passable
Paula Sat, 16 March 2024
Relaxing and enjoyable vacation
Liked: We enjoyed the outdoor and indoor hot tubs, great location, and great staff.
Disliked: Rooms in the newly renovated building are only accessible through the front of the building.
Oliveira Sat, 16 March 2024
Good
Liked: Location, gym, and the mini kitchen in the room.
Disliked: Pool area, the floor was dirty. Small pool outside, should be a jacuzzi given the size of the hotel. Very expensive spa.
Bhavin Sat, 16 March 2024
Very good
Ksenia Sat, 16 March 2024
I would definitely come again
Liked: I know this is asking of much I wish there was two pools one for people who pay a premium for their stay and one for the people who have timeshares there
Disliked: The pool was very overcrowded
Michelle Fri, 15 March 2024
We have been going here...
Liked: Great location and rooms are a great size. Love the pool and water slide for the kids.
Disliked: There were many things that were not working in the room. They had no place to put plates, glasses and cutlery. The bed was worn out. There was a huge dent in the mattresses.
Elliott Thu, 14 March 2024
Good
Liked: The spa is incredible
Disliked: Too many children at night in swimming pool and hot tub.