Poor

Liked: wasn't offered
Disliked: We were unable to fall asleep till almost 2 in the morning, the music next door was very loud!

Beautiful aesthetics, needs better valet...

Liked: The hotel was beautiful and very convenient to walking to the field next door
Disliked: The cost of valet.. I was a guest and still paid $40 a day. The valet was also VERY disorganized and didn?t appear to care about providing best customer service to customers

Exceptional

Liked: Great hotel in every sense of the word. Room was beautiful and the staff was great. This is the only place to stay in Arlington. You won't regret it and will be a repete customer.
Disliked: Everything was great.

Love the hotel and the...

Liked: Woulkd like to see the mask requirements lifted as you step 10 feet away and they are not required.
Disliked: Having to wear a mask.

Very poor

Liked: The only thing that I liked about that motel it was close to everything and that's about it
Disliked: The price the rooms with two small I have for a cot and they said they didn't have one then when I came back from the game I asked for account and they gave me one so I don't know what happened there but but it is what it is

Exactly what Arlington needed

Liked: We came to watch the Red Sox play for our annual baseball trip, and having this hotel steps from Globe Life Field is a game changer! This hotel is absolutely stunning.
Disliked: Everything is a little pricey, but being so close to the ballpark and having Texas Live! right next store makes it so worth it!

Seemed like customer service was...

Liked: Love the location, love the hotel, price is a little high but I?m ok with that.
Disliked: Booked the room a Year in advance-asked for pool view ! Reservations said pool view. Checked in night before, went by at 10 day of, room wasn?t ready, no problem! Friends showed up an 2 hours later got there room before us, with pool view that they didn?t request ! We didn?t get pool , manager said they try and meet needs but room wasn?t available! We stay with you?ll 3 times a year

Very good

Liked: Love the location.... the hotel is very nice.... very well maintained.... staff very helpful and friendly
Disliked: Better food choices.... better info on self parking fees!!! Didn't know about the parking garage fees going from 28.00 to 60.00 on Texas rangers game day!!!

Exceptional