Exceptional

Superb

Ok but most likely won?t...

Liked: The size of the room
Disliked: The heater was broken in our first room & the toilet got clogged in the second. At check out the clerk said we should have chosen a tower room for a better experience???? Really?

Just wish the prices were...

Liked: I wish the prices were lower like they were during december
Disliked: I love your placed. Its comfy and you have smart televisions

The central hotel location, pool,...

Liked: My kids loved the indoor/outdoor heated pool and large hot tubs. The hotel was very good about social distancing and had a waiting list for the pool, they called us to come over when it was our turn to swim. The room service, while on the higher end price wise, was very delicious and arrived quickly. The down bedding was very comfortable/warm and the room was quiet. The hotel location was central and easy to get to the activities we had planned.
Disliked: The room and bathroom decor was very dated, like spending the night at your grandmother's house. I wish I would have booked one of the more updated tower rooms instead of the garden room. We did not realize how far from the main hotel you had to walk from the garden rooms. Thankfully, we found a long way round indoors as the short cut outside through the parking lot was not a good option in swimming suits with it snowing. We also were not able to adjust the heat in our room, turned the dial up and tried to adjust, but it did not do anything. Thankfully the bedding was nice and warm or we would have been very cold during the night.

Very good

Liked: Staff nice
Disliked: The last two times we have stayed here the age of the mechanical facilities has caused issues. This stay the main room heater fan was noisy and the bathroom was cold!

Very good

Cute but weird amenities

Liked: I like the decor it was cute even if outdated it?s still solid furniture. The beds were comfortable and the lobby was very pretty
Disliked: I did not like that our room didn?t have a microwave, and the fridge is kinda in an odd spot. The room was a little drafty but not too bad. Also over all very clean but someone missed a smoothie covered straw in one of the arm chairs. Also could not get out balcony door open

Exceptional