Liebeskind Boutique Hotel

Very good

Disliked: Could do with a bar

Good

Liked: It was very comfortable and modern, and the location was great.
Disliked: A lot of things were broken when I checked in. The holder for the shower handle was completely gone, and one of the lights over the bed did not work. Where you adjust the heater was also broken, and cables were coming out.

Disappointing

Liked: Hotel was clean & location are good.
Disliked: I booked a double standard room as pictured on booking .com for 4 nights. That is not what I was given. I was given a dark attic bedroom with 2 roof windows & a side oblong window. The roof window has blinds ( 1 broken) that need pulling down with a stick & the side window had no curtain. I have arthritis in my hands but managed to pull the blinds down with difficulty however no curtain/ blind on the other window meant I had to use towels & cushions to block out the light. There was also mold in the shower. I requested a change of room but was told none was available that day maybe try next day.I again tried to change my room the next day & was told none available unless I paid £50 (250zlt) extra. After much discussion with an inexperienced lady on the desk & a manager who wasnt available to sort this, I reluctently paid the money & guess what- I got given the room in the photo I had booked originally. Following on from this a day later the manager apologise to me about the whole situation. I asked why is there no photo of these attic rooms on booking.com which she said were the standard double rooms ( not what the photos show)!!! I asked her to check the hotel site. What should have been an enjoyable break was marred by time spent over 2 days trying to sort the room I paid for. originally. I really resented being asked to pay extra money to get the room that I had booked originally. Definitely not a 4 star hotel & I wont be recommending this hotel to anyone. There are much nicer hotels for the same price in Krakow.

Exceptional

Exceptional

Liked: comfortable, quiet

Very good

Liked: Good location, very close to the center, quiet area
Disliked: The breakfast was poor, we waited around 30 minutes for omelette and vegetables; no fresh fruits, based more on sweet pastries

Exceptional

Superb

Excellent, highly recommend

Liked: Excellent locationNice size roomLiftFabulous breakfast
Disliked: No sitting area