Beautiful, large rooms. Huge 5 piece bath with a deep soaking tub and separate water closet. Modern fixtures and beautifully updated. The balcony is very large, with enough room for a table and 4 chairs and still plenty of room to walk around. My husband loved the in room espresso machine and I loved the electric kettle for making tea. The food was also excellent! This will be the only place we stay from now on.

Liked: This is a beautiful hotel with the finest service we have ever experienced.
Disliked: None.

Clean, quiet and well-designed rooms...

Liked: We stayed in 7 rooms and all were clean and spacious. Breakfast was excellent and we got $10 discount/room for food at the restaurant upon check-in, so that was a plus. The pool and the gym, though small in size, were well equipped and met our needs. Staff had been extremely friendly and helpful throughout our stay, from booking taxis to accommodating with our changes and last minute adjustment. Location was hard to beat, right between Robson and W Georgia, plenty of restaurants, cafes and shops, not to mention that it is right next to Medina, a popular brunch cafe.
Disliked: Nothing

Great place to stay!

Liked: Wonderful rooms with great bed and quality linens. The rooms were well appointed and the bathroom was spacious

Very comfortable

Liked: Position/size and comfort.
Disliked: Room was at ground level by the pool so screened off from other gusts and a bit dark and lacking light but as we didn’t spend any time in the hotel it was okay . Noisy outside terrace for breakfast on Monday morning. Industrial site right next door a bit annoying

First class.

Liked: Excellent service from start to finish. Staff couldn't have been more helpful.

Fantastic. Will be back!!

Liked: It was absolutely beautiful. So clean. Such professional staff. Very close to shopping and dining.
Disliked: There wasn't one thing we didn't like

Exceptional

Liked: Everything from check in to check out! Especially the staff. The young lady at the front desk went way beyond to help us!
Disliked: Can't think of anything!

Exceptional

Superb

Liked: Very comfortable and spacious room. Location was great for Gastown and Yaletown
Disliked: Price higher than I'd hoped, but not out of line with similar hotels in the area

Would stay again in a...

Liked: High end boutique feel. Rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen.
Disliked: Parking was complicated, but staff was very help with personal assistance.