Level Chicago - Old Town

Great accommodation - would 100%...

Liked: Loved the location and the facilities. We loved staying here, the pool and basket ball court and the BBQ areas were really great and often totally empty. The staff were really helpful and the apartment was clean comfortable. I would 100% recommend and would return here.
Disliked: Only a few things that could help others staying. The sofa bedding was not available when we arrived even though we had put it on the booking notes and when we asked for it we were provided with 1 pillow but we have 2 kids. We didn’t know whether the room would be cleaned during our stay, we asked for new towels on day 4 and then we got a knock on the door day 6 to ask if we wanted the room cleaning which we did and great to have the bedding changed but had to rush around to go out to the pool. We also had to ask about where to take the bins as they needed to be emptied. Providing info on arrival would have made it more straightforward. The washing machine needs servicing as it left black marks on our clothing.

Fantastic

Liked: Location and amenities are fantastic for family
Disliked: No parking

Perfect location in complete comfort...

Liked: Location amazing, view outstanding, staff friendly and amenities were terrific.

Good

Liked: Location.Amenities.Staff.On-site parking.Clean.
Disliked: Thought we were getting an additional powder room in the suite.

great place needs to get...

Liked: amenities and the room
Disliked: ice machine broken tv didn’t work no towels at pool

Pleasant

Exceptional

Good

Exceptional