Leslie Hotel

No service available

Liked: The location
Disliked: There is no available room service or bar/food service for the rooftop pool area.

Nice location, enjoyed the pool...

Liked: The location
Disliked: The rooms are poorly soundproofed.

Exceptional

Great value!

Liked: Loves our stay family of 3, 2 adults 1 child aged 11. Perfect location lovely room. Little nosey on a night but we knewThat before we came so brought ear plugs. So good we are coming back next week!!
Disliked: Nothing

Would never go back: very...

Liked: Location and rooms were pretty good, but my negative customer service experience (see below) ruined everything.
Disliked: I stayed in the Leslie Hotel together with my child for one night from August 16 to August 17, 2025. When we arrived, our room wasn’t ready, so we stored our bags and checked in later around 6:00PM. The next Sunday morning, we were getting all packed up and ready for checkout, when the phone rang around 10:50 am. We tried to answer, but the phone didn’t seem to work. So 5 minutes later, at 10:55, the bellman knocked on the door. He saw that we were packing up and getting ready to check out. He told us that check out is at 11:00 am. I told him that we were getting ready and would check out ASAP but in no case later than 12:00PM. He left, and two minutes later, the telephone rang again. As it didn’t work, we couldn’t answer. Then 2 minutes later, another knocking on our door. I opened, and the lady from front desk, Patricia, was at our door together with the bellman. She forcefully told us that check out was at 11:00 am and that we needed to leave, otherwise, she would charge us a late checkout fee. She did not show the customer orientation I would expect from a professional hotel and let the situation escalate. I felt very uneasy and stressed with the situation, especially in front of my child. I again told her that we were getting ready as she could see and would check out ASAP but no later than 12:00. I also told her that it would only take longer if she wouldn’t let us continue getting ready and leave us alone. She finally did and left our room at 11:05 am. I really couldn’t understand all the escalation and pressure. When it all started we were even BEFORE the check-out time and eventually checked out only minutes after the time. If we had stayed in our room for much over the check-out time I could understand, but why completely annoy and antagonise a paying customer if the customer is basically within the time? After Patricia and the bellman left our room we got ready ASAP and were ready to check out around 11:15.

Pleasant

Disliked: Pool was dirty, dead bugs all in the water. Front desk staff had attitude, not very accommodating..

Very good

Great value for money.

Liked: Location and overall atmosphere. Cozy place and the staff is very attentive.
Disliked: Fitness room needs better maintenance. Multifunctional machine had limited functionality due to damaged parts.

Pleasant