Leonardo Royal Southampton Grand Harbour Guest Reviews
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Write a review
Chloe Tue, 23 April 2024
Comfortable stay, excellent location.
Liked: We were able to check in late after travelling quite far to get there. We were going on a cruise the next day and this hotel was in an excellent location next to the port. There was parking was outside the hotel and only cost £7 for 24 hours. We had a comfortable stay, in a very spacious room. We would stay here again.
Disliked: No issues
Thomas Tue, 23 April 2024
Exceptional
Summer Mon, 22 April 2024
Fantastic hotel, would stay again
Liked: Beautifully presented, very friendly staff, extremely convenient location
Disliked: The main shower could have been more powerful, but the side shower made up for it.
Nathanael Mon, 22 April 2024
Great location, great value, just...
Liked: Great locationFriendly staffAnd it had a pool
Disliked: Pool changing area was very dated and lots of broken lockers/doors
Caroline Mon, 22 April 2024
A little taste of luxury...
Liked: The feel of it when we walked in the door . Very calm and quiet
Disliked: The jacuzzi pool wasn’t working
Ribeiro Mon, 22 April 2024
Very welcome
Liked: Very well located close to everything , very well decorated
Disliked: Everything was very nice
Helen Mon, 22 April 2024
Very good
Liked: Very comfortable room - clean
Disliked: While I understand that check in is posted at 3:00 … normally coming from overseas I can generally get an earlier check in even when not requested It was 3:00 pm on the dot before we were able to get our keys … made for a long day … many folks that were waiting for rooms seemed to be accommodated quicker?
Tracy Mon, 22 April 2024
Great choice
Liked: Adrian at reception was outstanding as were the restaurant staff. Great room and facilities. Lovely food and ambiance in the restaurant.
Disliked: Alicia on reception. Horrendous attitude who started to spoil our experience as soon as we arrived. Rude and really not nice. Saved by her much better colleagues.
Clifford Mon, 22 April 2024
Satisfactory
Liked: We booked because of the location. Breakfast good but it would be better if your staff bought tea and coffee to the table instead of leaving it to guests to use the machines
Disliked: The breakfast coffee machine
Ethan Mon, 22 April 2024
Exceptional